----==_mimepart_685ab85313d24_1df3ff2638d5ed812885585 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thanks for trying! Standby I am speaking with ClearCare about this - I am= getting the same error message as well.=C2=A0 = = On Tue, 24 Jun at 10:34 AM , Irin Eva wrote: = Hi Roxana, = = I tired but still same issues; = = = = = = = = On Tue, Jun 24, 2025 at 10:29=E2=80=AFAM Roxana Cruz wrote: = = = = = = Can you try clearing your history and let me know if that worked - here = are the steps:=C2=A0 = = If you click on the 3 dots on the top right hand corner of your screen t= he below window will pop-up>click=C2=A0on the arrow=C2=A0next to history = = = = = Click History=C2=A0 = = = = = History tab>click Clear browsing data=C2=A0 = = = = = = = On Tue, 24 Jun at 10:27 AM , Irin Eva wrote: Yes, that is correct.=C2=A0 = = = On Tue, Jun 24, 2025 at 10:26=E2=80=AFAM Roxana Cruz wrote: = = = = = Hi Irin,=C2=A0 = = To confirm are you wanting to export the file into excel?=C2=A0 = = = = = = = = = = = = = -- = For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -=C2=A0= canadapayroll@thekey.com = = Irin Nahar Eva, PCP, PLP (CPM) = Payroll Manager - Canada = 647-932-6409=C2=A0 = irin.eva@thekey.com = = = = = = = = = = = = = = -- = For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -=C2=A0= canadapayroll@thekey.com = = Irin Nahar Eva, PCP, PLP (CPM) = Payroll Manager - Canada = 647-932-6409=C2=A0 = irin.eva@thekey.com ----==_mimepart_685ab85313d24_1df3ff2638d5ed812885585 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thanks for trying! Standby I am speaking with ClearCare = about this - I am getting the same error message as well.=C2=A0 On Tue, 24 Jun at 10:34 AM , Irin Eva <iri= n.eva@thekey.com> wrote: Hi Ro= xana, I tir= ed but still same issues; On Tue, Jun 24, 2025 at 10:29=E2=80=AFAM Roxana Cruz < clearc= aresupport@homecareassistance.com > wrote: Can you try clea