Re: Reimbursement Request

From
Laura Horval <lhorval@thekey.com>
To
Will Reid <wreid@thekey.com>
CC
Lyndsey Organ <lyndsey.organ@thekey.com>, Trish Nguyen <trish.nguyen@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, Michelle Schefter <michelle.kenaga@thekey.com>, Timothy Thomas <tt@thekey.com>, An Ly <an.ly@thekey.com>
Date
Mon, 24 Nov 2025 09:15:23 -0500
Folder
INBOX
--000000000000093abf064457cc86 Content-Type: multipart/alternative; boundary="000000000000093abe064457cc85" --000000000000093abe064457cc85 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, Can someone please advise on how to add Deupree House as a vendor in Coupa- is this the new supplier request? If so, it is requiring me to upload a contract file. Can I just upload the client consent agreement for the Key Cleaning account? On Fri, Nov 21, 2025 at 4:31=E2=80=AFPM Will Reid wrote: > Thanks everyone for escalating this. Appreciate your understanding of the > urgency. > > Have a great weekend! > > > *Will Reid* > > Partner | TheKey > > Mobile: 513.707.2304 > > > > > > On Fri, Nov 21, 2025 at 4:02=E2=80=AFPM Laura Horval = wrote: > >> When I am back in front of a computer I can submit the vendor request in >> Coupa, thank you. >> >> On Fri, Nov 21, 2025 at 3:55=E2=80=AFPM Lyndsey Organ >> wrote: >> >>> Hi Will, >>> >>> That is a great question! Unfortunately, all checks that are issued >>> through AP must flow through Coupa's approval/payment process. This is = how >>> we handle all customer refunds, so we will need to follow the same proc= ess >>> in this case. >>> >>> >>> *Thank you!* >>> >>> >>> >>> *Lyndsey Organ* >>> >>> Senior Manager, Accounting | *TheKey* >>> >>> Mobile: 316.253.6494 >>> >>> >>> [image: https://thekey.com/] >>> >>> >>> On Fri, Nov 21, 2025 at 2:53=E2=80=AFPM Will Reid wr= ote: >>> >>>> Does it matter that this is not a vendor? We are simply giving a credi= t >>>> to a 7 figure referral source who pays by check so they need the credi= t >>>> supplied via check. >>>> >>>> >>>> *Will Reid* >>>> >>>> Partner | TheKey >>>> >>>> Mobile: 513.707.2304 >>>> >>>> >>>> >>>> >>>> >>>> On Fri, Nov 21, 2025 at 3:48=E2=80=AFPM Trish Nguyen >>>> wrote: >>>> >>>>> Hi All, >>>>> >>>>> Lyndsey's notes are aligned with our AP current process. >>>>> >>>>> I also noticed the check is requested made out to Deupree House which >>>>> has not been set up in Coupa. Please request it in Coupa, once the v= endor >>>>> is active, the check request can be submitted/processed for approval. >>>>> >>>>> Since there isn't an actual supporting document, please complete and >>>>> attach TheKey Check Request Form, attached in this email, along with = your >>>>> check request submission for accounting and auditing purposes. >>>>> >>>>> We can facilitate sending the check out this Monday or at the earlies= t >>>>> once all approvals have been received in Coupa. Feel free to let me = know >>>>> if you have additional questions. >>>>> >>>>> >>>>> *Best regards,* >>>>> >>>>> Trish Nguyen >>>>> >>>>> Sr. Accounts Payable | TheKey >>>>> >>>>> *Trish.nguyen@thekey.com * >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Fri, Nov 21, 2025 at 12:02=E2=80=AFPM Lyndsey Organ >>>> lyndsey.organ@thekey.com> wrote: >>>>> >>>>>> Hi Trish, >>>>>> >>>>>> Lito, Laura and Will connected on the below check request. They will >>>>>> e

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