--00000000000064e4fb05fe2cc305 Content-Type: multipart/alternative; boundary="00000000000064e4f805fe2cc304" --00000000000064e4f805fe2cc304 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, Yes I am all setup on versa pay however it's not helpful for me to go in and look myself and pay without any sort of indication around the status of BlueCross payments as I will very likely end up overpaying. As a go forward, and as discussed previously and you state below, I should be sent an invoice for the month after all BlueCross payments have come through, or an email that states I can go online and pay the invoice as it is now up to date. Thank you, *Josie Van der Velden* On Thu, Jun 15, 2023 at 7:30=E2=80=AFAM Ali Malik wr= ote: > Hey Josie, > > I added you to our versapay online system a while back, did you get the > invite? You can view all invoices with respective payments. > > Once CDHC pays us for the month of May services (June 7th invoice), we > will inform you of the balance due, or alternatively, you can review the > system to see. This should be reconciled by next week. > > Thank you, > > On Wed, Jun 14, 2023 at 5:12=E2=80=AFPM Josie Van der Velden josie.vandervelden@gmail.com> wrote: > >> Hi Ali, >> >> Thanks for clarifying. Can you please ensure that for the next payment, = I >> am sent an invoice, like you have it laid out here, as opposed to any au= to >> billing taking place? Then I can go in and pay the invoice directly. >> >> Based off these timelines, am I correct that reconciliation and our fina= l >> invoice for May should come around mid-July? >> >> Thank you, >> >> *Josie Van der Velden* >> >> >> On Wed, Jun 14, 2023 at 10:55=E2=80=AFAM Ali Malik wrote: >> >>> Good afternoon Josie, >>> >>> Chuck put charge through of $461.75 for the balance owed by the family >>> for April services, we reconciled all CDHC payments for everything up u= ntil >>> April 30th. You can see the total amount of the invoice on the left sid= e >>> and remaining balance on the right. Let me know if you have any >>> further questions. >>> >>> [image: image.png] >>> >>> Thank you, >>> >>> On Wed, Jun 14, 2023 at 12:43=E2=80=AFPM Josie Van der Velden >> josie.vandervelden@gmail.com> wrote: >>> >>>> Thank you Shawntel, appreciate it. >>>> >>>> Cheers, >>>> >>>> *Josie Van der Velden* >>>> >>>> >>>> On Wed, Jun 14, 2023 at 10:36=E2=80=AFAM Shawntel Sousa >>>> wrote: >>>> >>>>> Hi Josie, >>>>> >>>>> I have sent this off to billing to try and gain some clarity on this >>>>> particular matter. >>>>> I will let you know as soon as I hear back. >>>>> >>>>> >>>>> *Thank you,* >>>>> >>>>> *Shawntel Sousa, LPN* >>>>> >>>>> Client Success Manager >>>>> >>>>> >>>>> Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: >>>>> 778-279-3634 >>>>> >>>>> *TheKey.ca * >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> On Wed, Jun 14, 2023 at 9:39=E2=80=AFAM Josie Van der Velden >>>> josie.vandervelden@gmail.com> wrote: >>>