Re: Billing Concerns - new charge withdrawn from account

--000000000000df58b505fe2e9dd6 Content-Type: multipart/alternative; boundary="000000000000df58b305fe2e9dd5" --000000000000df58b305fe2e9dd5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Josie, We will take you off autopay. Going forward, once we get payment from CDHC , the invoices will be sent to you for payment. thanks On Thu, Jun 15, 2023 at 11:31=E2=80=AFAM Josie Van der Velden wrote: > Hi Ali, > > Yes I am all setup on versa pay however it's not helpful for me to go in > and look myself and pay without any sort of indication around the status = of > BlueCross payments as I will very likely end up overpaying. As a go > forward, and as discussed previously and you state below, I should be sen= t > an invoice for the month after all BlueCross payments have come through, = or > an email that states I can go online and pay the invoice as it is now up = to > date. > > Thank you, > > *Josie Van der Velden* > > > On Thu, Jun 15, 2023 at 7:30=E2=80=AFAM Ali Malik = wrote: > >> Hey Josie, >> >> I added you to our versapay online system a while back, did you get the >> invite? You can view all invoices with respective payments. >> >> Once CDHC pays us for the month of May services (June 7th invoice), we >> will inform you of the balance due, or alternatively, you can review the >> system to see. This should be reconciled by next week. >> >> Thank you, >> >> On Wed, Jun 14, 2023 at 5:12=E2=80=AFPM Josie Van der Velden > josie.vandervelden@gmail.com> wrote: >> >>> Hi Ali, >>> >>> Thanks for clarifying. Can you please ensure that for the next payment, >>> I am sent an invoice, like you have it laid out here, as opposed to any >>> auto billing taking place? Then I can go in and pay the invoice directl= y. >>> >>> Based off these timelines, am I correct that reconciliation and our >>> final invoice for May should come around mid-July? >>> >>> Thank you, >>> >>> *Josie Van der Velden* >>> >>> >>> On Wed, Jun 14, 2023 at 10:55=E2=80=AFAM Ali Malik wrote: >>> >>>> Good afternoon Josie, >>>> >>>> Chuck put charge through of $461.75 for the balance owed by the family >>>> for April services, we reconciled all CDHC payments for everything up = until >>>> April 30th. You can see the total amount of the invoice on the left si= de >>>> and remaining balance on the right. Let me know if you have any >>>> further questions. >>>> >>>> [image: image.png] >>>> >>>> Thank you, >>>> >>>> On Wed, Jun 14, 2023 at 12:43=E2=80=AFPM Josie Van der Velden >>> josie.vandervelden@gmail.com> wrote: >>>> >>>>> Thank you Shawntel, appreciate it. >>>>> >>>>> Cheers, >>>>> >>>>> *Josie Van der Velden* >>>>> >>>>> >>>>> On Wed, Jun 14, 2023 at 10:36=E2=80=AFAM Shawntel Sousa >>>>> wrote: >>>>> >>>>>> Hi Josie, >>>>>> >>>>>> I have sent this off to billing to try and gain some clarity on this >>>>>> particular matter. >>>>>> I will let you know as soon as I hear back. >>>>>> >>>>>> >>>>>> *Thank you,* >>>>>> >>>>>> *Shawntel Sousa, LPN* >>>>>> >>