----==_mimepart_69700de1ece96_3626ae02579437 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit Hi Dennis, I found some time on your calendar for Thursday late-morning. Please let me know if a different time will work better! Thank you, Chantal Grinstead Employee Relations | TheKey HR Business Support | chantalmarie.grinstead@thekey.com Mobile: 949-781-5944 | Zoom Phone: 531-224-4362 ext 185323 On Tue, Jan 20 4:42 PM , Dennis wrote: Good afternoon, Our Winnipeg office has been struggling with the performance of our Caregiver Manager, Nancy Allen. Specifically, we are dealing with shifts not being filled in a timely manner, scheduling mistakes that are affecting client satisfaction, as well as significant overtime burden despite underutilization of caregivers. This employee had previously been a caregiver and was brought on by the previous General Manager. She has a good attitude and is a team player, however seems to have difficulty prioritizing tasks and thinking critically/problem solving as it relates to the business. The poor performance is causing a great deal of distress, especially for my CSM, who is having to deal with the fallout of the aforementioned issues. Can we please set up a meeting to discuss these issues in depth and work on implementing a performance improvement plan and next steps should this be unsuccessful? Sincerely, Dennis Fancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca ----==_mimepart_69700de1ece96_3626ae02579437 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable = Hi Dennis, I found some time on your calendar for Thursday late-mor= ning. Please let me know if a different time will work better!=C2=A0 Thank you, Chantal = Grinstead=C2=A0 Emp= loyee Relations |=C2=A0 TheKey HR Business Support =C2=A0|=C2=A0 chantalmarie.grinstead@thekey.com Mobile:=C2=A0 949-781-5944 |=C2=A0 Zoom Phone:=C2=A0 531-224-4362 =C2=A0 ext=C2=A0 185323 <img data-height=3D"62" style=3D'color: rgb(5, 5, 5); font-family: "Segoe= UI Historic", "Segoe UI", Helvetica, Arial, sans-serif; font-size: 17px;= cursor: default; width: 200px; height: 62px;'