Weekly Site Rankings: week #4 (week of 2/24/25)

From

Kevin Murray <kevin.murray@thekey.com>

To

Executive Team <exec@thekey.com>, Ravi Mahadevia <ravi.mahadevia@thekey.com>, Tiffany Silton <tsilton@thekey.com>, Audra Williams <audraw@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, BethAnn Rosario <bethann.rosario@thekey.com>, Coddye Ring-Noonan <coddye.ringnoonan@thekey.com>, Jennifer Geist <jennifer.geist@thekey.com>, Jessica Thomas <jessica.thomas@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Timothy Thomas <tt@thekey.com>, Kevin Parker <kevin.parker@thekey.com>, Vanessa Treadwell <vtreadwell@thekey.com>, Earl Blair <earl.blair@thekey.com>, Juan Diaz <juan.diaz@thekey.com>, Lauren Hardy <lauren.hardy@thekey.com>, Bridgett Scherer <bcarney@thekey.com>, Sharon Speirs <sspeirs@thekey.com>, Rachel Anderson-Capone <rachel.andersoncapone@thekey.com>, Stephennie Laxamana Smith <slaxamana@thekey.com>, Laura Horval <lhorval@thekey.com>, Darryl Williams <dwilliams@thekey.com>, Dave Knier <dknier@thekey.com>, Claudia Hernandez <chernandez@thekey.com>, Jennifer Lane <jennifer.lane@thekey.com>, Janette Garcia <jagarcia@thekey.com>, Shelton Johnson <shelton.johnson@thekey.com>, Cathy Goffredo <cathy.goffredo@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Christin Silveira <csilveira@thekey.com>, Danielle James <danielle.james@thekey.com>, Dawn Christensen <dawn.christensen@thekey.com>, Sericca Latimer <slatimer@thekey.com>, Timon Page <timon.page@thekey.com>, Alan Badger <abadger@thekey.com>, Andrea Nobis <andrea.nobis@thekey.com>, Alysce Craig <alysce.craig@thekey.com>, Yukari Roberts <yroberts@thekey.com>, Alisha Wise <awise@thekey.com>, Dru Vaughn <dru.vaughn@thekey.com>, Sara Marrow <smarrow@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Emily Lynch <edean@thekey.com>, Emily Swackhamer <emily.swackhamer@thekey.com>, Breanne Johnston <bjohnston@thekey.com>, Julie Sminchak <julie.sminchak@thekey.com>, Dennis Fancy <dfancy@thekey.com>, Melani Breach <melani.breach@thekey.com>, Teresa Heit <teresa.heit@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, Diego Castaneda <diego.castaneda@thekey.com>, Amanda Ominsky <amanda.ominsky@thekey.com>, Laura Meister <laura.meister@thekey.com>, John Conaway <jconaway@thekey.com>, Deb Frye <dfrye@thekey.com>, Kadie Marlin-Chambers <kchambers@thekey.com>, Leigh Smith <leigh.bryantsmith@thekey.com>, Diane Mockenhaupt <dmockenhaupt@thekey.com>, Dawn Peluso <dpeluso@thekey.com>, Codi Hall <chall@thekey.com>, Steven Strumpf <steven.strumpf@thekey.com>, Jessica Pascasio <jpascasio@thekey.com>, Will Reid <wreid@thekey.com>, Steve Sudberry <ssudberry@thekey.com>

Date

Sun, 9 Mar 2025 11:

Folder

INBOX

Hello everyone,

Please see attached for the Weekly Site Rankings for the week of 2/24/25.

As mentioned previously, we have overhauled the Weekly Performance Report
in order to bring visibility to all sites' performance across key metrics
that will drive growth, and the week-over-week improvement in these areas.
As you will see in the attached PDF (page 2), all sites are being measured
across 5 metrics:

1) Revenue: Change in Trailing 4 week total revenue vs. the prior 4 weeks
2) Billed Hours: Change in Trailing 4 week billed hours vs. the prior 4
weeks
3) Census: Change in avg. Trailing 4 week client count vs. the prior 4 weeks
4) Tier 1 Starts vs. Churn: Total Tier 1 Starts less Total Tier 1 Churn
over the trailing 8 weeks (with 2 week lag)
5) Assessment to SOC Conversion: conversion rate over the trailing 8 weeks
(with 3 week lag)

Page 1 of the attached provides an overall ranking of the 56 sites included
in the Operational Incentive Plan and is also broken down by small (<$4M
annual revenue), medium ($4-$10M), and large (>$10M) sites; as well as
within each Region.

As promised last week, I will begin including the following rankings and
trends as well:

*Top 15 Sites:*
[image: image.png]

*Bottom 15 Sites:*
[image: image.png]

[image: image.png]

Have a great week, everyone!

Kevin

Kevin Murray

Chief of Staff & SVP, Data & Analytics | TheKey

Mobile: 225.368.6471

<http://www.thekey.com>