Re: Region of Waterloo

From
Michelle Hudgins <michelle.hudgins@thekey.com>
To
Stephanie Fuston <stephanie.fuston@thekey.com>
CC
TheKey Billing <collectionsteam@thekey.com>, Timothy Thomas <tt@thekey.com>, Elizabeth Clark <eclark@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, Timon Page <timon.page@thekey.com>
Date
Tue, 11 Jun 2024 10:23:38 -0400
Folder
INBOX
--000000000000a02ffe061a9e036b Content-Type: multipart/alternative; boundary="000000000000a02ffa061a9e036a" --000000000000a02ffa061a9e036a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Lito Delapena thoughts on what would be the best way to handle this from a collections perspective? On Tue, Jun 11, 2024 at 10:19=E2=80=AFAM Stephanie Fuston wrote: > Hi Michelle, > > Is there a place in VersaPay that it can be added to? The summary and > invoices are kept in a G drive file, I could send you that link, if it is= a > better option. > Please let me know what you decide. > > Thank you, > > Stephanie Fuston > > Billing Analyst 3 > > *Stephanie.Fuston@thekey.com * > > *[image: TheKey] * > > > On Tue, Jun 11, 2024 at 10:01=E2=80=AFAM Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Thank you, Stephanie, Can the summary be added to VS moving forward >> without the invoices that have the names included so that we can add the >> payor's contact information for visibility? >> >> >> On Tue, Jun 11, 2024 at 9:55=E2=80=AFAM Stephanie Fuston > stephanie.fuston@thekey.com> wrote: >> >>> >>> Thank you Tim, for the contact information >>> >>> Hello Michelle, >>> >>> I have attached the summary and invoices that were sent to the Region >>> of Waterloo yesterday. >>> . >>> If you need anything else, please let me know. >>> >>> Thank you, >>> >>> Stephanie Fuston >>> >>> Billing Analyst 3 >>> >>> *Stephanie.Fuston@thekey.com * >>> >>> *[image: TheKey] * >>> >>> On Tue, Jun 11, 2024 at 9:46=E2=80=AFAM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> Do you have a phone number as well for the contact? >>>> >>>> @Stephanie Fuston Will I have access to >>>> the summary invoice and are you emailing this to the payor? >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Tue, Jun 11, 2024 at 9:22=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Hi Michelle, >>>>> >>>>> Do you have access to the summary invoice Stephanie created? This >>>>> organization has strict privacy policies, so you cannot email invoice= s to >>>>> them with client information enclosed. >>>>> >>>>> The main contact is Jo Wilson - JoAWilson@regionofwaterloo.ca >>>>> >>>>> On Tue, Jun 11, 2024 at 9:12=E2=80=AFAM Michelle Hudgins >>>> michelle.hudgins@thekey.com> wrote: >>>>> >>>>>> Good Morning Tim, >>>>>> >>>>>> Do you know who I would contact for the Region of Waterloo? >>>>>> >>>>>> I attached the invoices for reference. >>>>>> >>>>>> >>>>>> Kind regards, >>>>>> *Michelle Hudgins* >>>>>> Collections Analyst 2 >>>>>> Direct Line: 305-452-0760 >>>>>> *michelle.hudgins@thekey.com * >>>>>> >>>>>> >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>> >>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.ca >>>>> [image: TheKey] >>>>> >>>> --000000000000a02ffa061a9e036a Content-Type: text/html; charset="UTF-8" Cont

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