--0000000000004f4c5c064d65f191 Content-Type: multipart/alternative; boundary="0000000000004f4c5b064d65f190" --0000000000004f4c5b064d65f190 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes please use the application icon From a new tab in your browser select the 9 dots between Images and the profile [image: image.png] Then scroll down until you see the Coupa Icon [image: image.png] Let me know how that goes. On Thu, Mar 19, 2026 at 12:30=E2=80=AFPM Jay Bradley wrote: > Hi Troy, > I have tried logging in again from the apps, and from the managed > bookmarks from the intranet. > > I get this page which is the same experience I've had since the first > problem. Is there another way to log in? > [image: image.png] > > > > Thanks, > > Jay > > On Thu, 19 Mar 2026 at 10:17, Troy Riha wrote: > >> Welcome and sorry to hear re challenges getting access needed, looks lik= e >> you are a re-hire and there was an issue with our systematic process to >> re-activate your user account in Coupa. I have manually re-activated yo= ur >> account, so please retry logging in. >> >> I will also message the IAM team to troubleshoot why this error occurred >> and hopefully prevent it in the future. >> >> Please reach out via Google Chat or email if you are still running into >> any issues accessing Coupa. >> >> Regards >> >> Troy >> >> >> >> On Thu, Mar 19, 2026 at 9:35=E2=80=AFAM Jay Bradley >> wrote: >> >>> >>> Hi Troy, >>> >>> Hi. >>> I recently joined TheKey on March 2 as the new area sales manager here >>> in Canada (Vancouver). >>> I have been having difficulty accessing Coupa. I was recommended to >>> reach out to you for assistance in resolving the access issue. Is this >>> something you can help with? >>> >>> Thanks, >>> >>> Jay >>> >>> ---------- Forwarded message --------- >>> From: An Ly >>> Date: Thu, 19 Mar 2026 at 09:29 >>> Subject: Re: Require app access - [#1468290] >>> To: >>> >>> >>> Hi Jay, >>> >>> Please reach out to Troy Riha. He manages Saviynt Prod app. >>> >>> >>> Thanks, >>> >>> An Ly >>> >>> >>> On Tue, 17 Mar at 2:26 PM , Jay Bradley >>> wrote: >>> >>> there is no coupa app from the search. >>> >>> Would this be versapay? >>> >>> Please advise. Thanks. >>> >>> J >>> >>> On Tue, 17 Mar 2026 at 11:15, An Ly wrote: >>> >>>> Hi Jay, >>>> >>>> Please request Coupa user access in Saviynt Prod. >>>> >>>> >>>> Thanks, >>>> >>>> An Ly >>>> >>>> >>>> On Fri, 13 Mar at 2:36 PM , Jay Bradley >>>> wrote: >>>> >>>> Hello, >>>> >>>> I started back w TheKey on March 2, 2026 as Area Sales Manager for >>>> Canada based in Vancouver reporting to Tim Thomas. I am trying to gai= n >>>> access to Coupa through the google app and land on a page that says "s= orry, >>>> no user found" >>>> >>>> Can you please help me to resolve the access issue? >>>> >>>> Regards, >>>> >>>> Jay >>>> >>>> Jason (Jay) Bradley *BSc (Pharmacology), >>>> CCPE* >>>> Home Care Liaison / Business Development >>>> Cell 604-318-1930 >>>> Office 604-560-86