Client Success Managers

Team - we have Client Success Managers because their purpose is to ensure o= ur clients have a point of contact who can navigate through all of TheKey c= hallenges. When we bring them on they should know who that is and their con= tact email and info. For legacy clients the same - do they know the informa= tion and the backup numbers - Aileen would love to map out a standard templ= ate and process on communicating up front and ongoing to our clients that w= e should be following in each office. We can modify depending up use of Fra= x vs local on call etc. Team let’s share with Aileen your BDPs so w= e can try to determine something we can share. Sent from Angie's iPhone --  You received this message because you are subscribed to the Google Groups "= Northeast/Canada Regional Operation Directors" group. To unsubscribe from this group and stop receiving emails from it, send an e= mail to northeastcanada-regional-operation-directors+unsubscribe@thekey.com= . To view this discussion on the web visit https://groups.google.com/a/thekey= .com/d/msgid/northeastcanada-regional-operation-directors/9A98B2F9-CAE5-4EE= 1-9031-F7101C6A0FE2%40homecareassistance.com. For more options, visit https://groups.google.com/a/thekey.com/d/optout.