--00000000000062984f06469fd582 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Agreed. I'll have a follow up conversation with her. Kristal Parris RN, BScN Client Success Manager TheKey LLC Email: Kristal.Parris@thekey.com Website: Thekey.com On Tue, Dec 23, 2025, 9:53=E2=80=AFAM Timothy Thomas wrote: > Understood, thanks Kristal. I'll wait for HR to chime in but I recommend > we encourage her to speak with her doctor asap. > > On Tue, Dec 23, 2025 at 9:49=E2=80=AFAM Kristal Parris > wrote: > >> Hi Tim, >> >> Thank you for checking in. I haven't heard back from HR but I spoke with >> Komal yesterday evening and discussed the option of her going on early m= at >> leave and we will issue an ROE. >> >> She mentioned that she is alone and just wants to stay busy until her du= e >> date. We had a reassuring conversation that Kathleen's needs are >> progressing and so is her pregnancy which is a crossroad for us to which= we >> need to consider Kathleen's care needs as well as her and her unborn. Al= so, >> it's not that she isn't fit to work, rather, suitability is assessed >> case-by-case, and she would be better suited for clients who aren't >> completely dependent. She agreed. >> >> At this point, her shifts have decreased to two a week, and she was made >> aware of this change. Most likely we will need to issue an ROE within th= e >> next month. >> >> Kristal Parris RN, BScN >> Client Success Manager >> Tel: 416-488-8777 >> Email: kristal.parris@thekey.com >> Website: TheKey.ca >> >> [image: TheKey] >> >> >> On Tue, Dec 23, 2025 at 9:40=E2=80=AFAM Timothy Thomas w= rote: >> >>> @Kristal Parris Have you heard back from HR >>> on this? >>> >>> She should be eligible for early maternity leave if she cannot complete >>> her duties. We should counsel her to speak to her doctor and get medica= l >>> leave. >>> >>> On Mon, Dec 22, 2025 at 2:58=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Keeping you both in the loop on this!! >>>> I joined the Toronto call this AM and am supporting Kristal! >>>> >>>> Let me know if you need anything >>>> >>>> ---------- Forwarded message --------- >>>> From: Kristal Parris >>>> Date: Mon, Dec 22, 2025 at 2:34=E2=80=AFPM >>>> Subject: Toronto client case >>>> To: The Key HR Business Support >>>> Cc: Joey Taylor >>>> >>>> >>>> Hi HR support, >>>> >>>> I want to keep you updated on a current client of ours, Kathleen Brown >>>> who is deemed palliative and receiving round the clock care at home. O= ne of >>>> her caregivers is 7 months pregnant and doesn't appear capable of >>>> performing full tasks safely. She is claiming discrimination. Please s= ee >>>> notes below and attachments should anything escalate. >>>> >>>> - One of her caregivers, Komal M. She is 7 months pregnant and is >>>> currently on her care team >>>> >>>> The POA requested her removal from the case for the safety of both the >>>> client and herself. >>>> >>>> -During on-call duty, there have been several calls from her