Re: Toronto client case

--00000000000009185c0646dc47e9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, I want to ensure we approach this situation thoughtfully and intentionally. To do so, can you review the following questions and provide clarity? - Can you clarify that Komal has stated explicitly that she believes she is a victim of discrimination? - If so, can you please provide a summary of her statement, if verbal, or forward the statement itself, if made in writing. - If she did not explicitly state this, can you share a summary of what made you believe she feels this way? - During on-call duty, where assistance was needed for client transfers, did Komal request assistance directly? - Are there specific duties that she has stated she is not able to complete? These answers will inform next steps. @Kristal Parris Once I have reviewed, I will schedule around 10-15 minutes with you to chat through our best approach. Thank you all! Thank you, Chantal Grinstead HR Generalist (West & Midwest) | TheKey *Work Mobile: *949-781-5944 *Zoom Phone: *531-224-4362 *ext *185323 *** I am located in the Central Time Zone and I am sending this at a time that suits my schedule. Please do not feel obligated to respond outside of your designated working hours. *** On Tue, Dec 23, 2025 at 9:02=E2=80=AFAM Kristal Parris wrote: > Agreed. I'll have a follow up conversation with her. > > Kristal Parris RN, BScN > Client Success Manager > TheKey LLC > Email: Kristal.Parris@thekey.com > Website: Thekey.com > > On Tue, Dec 23, 2025, 9:53=E2=80=AFAM Timothy Thomas wrot= e: > >> Understood, thanks Kristal. I'll wait for HR to chime in but I recommend >> we encourage her to speak with her doctor asap. >> >> On Tue, Dec 23, 2025 at 9:49=E2=80=AFAM Kristal Parris >> wrote: >> >>> Hi Tim, >>> >>> Thank you for checking in. I haven't heard back from HR but I spoke wit= h >>> Komal yesterday evening and discussed the option of her going on early = mat >>> leave and we will issue an ROE. >>> >>> She mentioned that she is alone and just wants to stay busy until her >>> due date. We had a reassuring conversation that Kathleen's needs are >>> progressing and so is her pregnancy which is a crossroad for us to whic= h we >>> need to consider Kathleen's care needs as well as her and her unborn. A= lso, >>> it's not that she isn't fit to work, rather, suitability is assessed >>> case-by-case, and she would be better suited for clients who aren't >>> completely dependent. She agreed. >>> >>> At this point, her shifts have decreased to two a week, and she was mad= e >>> aware of this change. Most likely we will need to issue an ROE within t= he >>> next month. >>> >>> Kristal Parris RN, BScN >>> Client Success Manager >>> Tel: 416-488-8777 >>> Email: kristal.parris@thekey.com >>> Website: TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> On Tue, Dec 23, 2025 at 9:40=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> @Kristal Parris Have you heard back from >>>> HR on this? >>>>