--0000000000007042fe061d7706cc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks so much Michelle! Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Wed, Jul 17, 2024 at 1:06=E2=80=AFPM Michelle Hudgins wrote: > Good Afternoon Sharon, > > Yes, we can do that, moving forward I will send you the outstanding > invoices. > > > Best, > > Michelle Hudgins > > > > On Mon, Jul 15, 2024 at 5:12=E2=80=AFPM Sharon Speirs wrote: > >> >> Hi there >> Is it possible we got back to you going through me for outstanding >> invoices as it looks like many of them were never received by VCH and th= ey >> are brimming frustrated with us. >> We are looking at doing invoicing differently in order to align more wit= h >> them but until then let me try to do the research for outstanding invoic= es >> so we are sure they have been received by the VCH accounting team. >> Let me know >> Sharon >> >> Sharon, Speirs >> >> General Manager >> >> Vancouver, BC >> >> Office: 778.279.3634 >> >> sspeirs@thekey.com >> >> TheKey.ca >> >> [image: TheKey] >> >> >> >> >> >> >> >> ---------- Forwarded message --------- >> From: NS CSIL Clerks >> Date: Mon, Jul 15, 2024 at 2:00=E2=80=AFPM >> Subject: issues with invoicing >> To: Sharon Speirs >> CC: Stephanie Fuston >> >> >> Hi Sharon, >> >> >> >> I was going to bring to your attention that it has been several weeks >> that we receive emails from Michelle Hudgins regarding the =E2=80=98outs= tanding >> invoices=E2=80=99 which when I look for them in our records it shows we = never >> receive them. The issue started with your new system as we barley had th= is >> problem with your invoicing before. >> >> >> >> Those emails containing =E2=80=98outstanding invoices=E2=80=99 cause us = to spend time to >> look for the invoices in our database that we never received and takes u= p >> time from our work hours. >> >> >> >> Just as a feedback, =E2=80=98The Key=E2=80=99 new system makes dealing w= ith your invoices >> challenging recently.( missing invoices and splinting the shift service >> hours, and adding extra sheet as =E2=80=98Aging summary=E2=80=9D which = is no use to us, >> only extra printing and dicarding). >> >> >> >> My suggestion is that if it is possible to be checked with The Key >> billing department to see if the invoice they are asking for the overdu= e >> payment has been sent to us in the first place. >> >> >> >> Best Regards, >> >> >> >> *Nasrin Honardoost* >> >> *Vancouver Coastal Health* >> >> Program Support /CSIL Clerks >> >> 132 W. Esplanade, 5th Floor >> >> North Vancouver, BC V7M 1A2 >> >> Tel: 604 983 6844 >> >> nscsilclerks@vch.ca >> >> >> > --0000000000007042fe061d7706cc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks so much Michelle! Sharon Sharon, Speirs General Manager = Vancouver, BC Of= fice: 778.279.3634 sspeirs@thekey.com TheK= ey.ca =C2=A0=C2=A0 <s