--000000000000a17b6f061d76ffd5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Sharon, Yes, we can do that, moving forward I will send you the outstanding invoices. Best, Michelle Hudgins On Mon, Jul 15, 2024 at 5:12=E2=80=AFPM Sharon Speirs = wrote: > > Hi there > Is it possible we got back to you going through me for outstanding > invoices as it looks like many of them were never received by VCH and the= y > are brimming frustrated with us. > We are looking at doing invoicing differently in order to align more with > them but until then let me try to do the research for outstanding invoice= s > so we are sure they have been received by the VCH accounting team. > Let me know > Sharon > > Sharon, Speirs > > General Manager > > Vancouver, BC > > Office: 778.279.3634 > > sspeirs@thekey.com > > TheKey.ca > > [image: TheKey] > > > > > > > > ---------- Forwarded message --------- > From: NS CSIL Clerks > Date: Mon, Jul 15, 2024 at 2:00=E2=80=AFPM > Subject: issues with invoicing > To: Sharon Speirs > CC: Stephanie Fuston > > > Hi Sharon, > > > > I was going to bring to your attention that it has been several weeks tha= t > we receive emails from Michelle Hudgins regarding the =E2=80=98outstandin= g > invoices=E2=80=99 which when I look for them in our records it shows we n= ever > receive them. The issue started with your new system as we barley had thi= s > problem with your invoicing before. > > > > Those emails containing =E2=80=98outstanding invoices=E2=80=99 cause us t= o spend time to > look for the invoices in our database that we never received and takes up > time from our work hours. > > > > Just as a feedback, =E2=80=98The Key=E2=80=99 new system makes dealing wi= th your invoices > challenging recently.( missing invoices and splinting the shift service > hours, and adding extra sheet as =E2=80=98Aging summary=E2=80=9D which i= s no use to us, > only extra printing and dicarding). > > > > My suggestion is that if it is possible to be checked with The Key > billing department to see if the invoice they are asking for the overdue > payment has been sent to us in the first place. > > > > Best Regards, > > > > *Nasrin Honardoost* > > *Vancouver Coastal Health* > > Program Support /CSIL Clerks > > 132 W. Esplanade, 5th Floor > > North Vancouver, BC V7M 1A2 > > Tel: 604 983 6844 > > nscsilclerks@vch.ca > > > --000000000000a17b6f061d76ffd5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Sharon,=C2=A0 Yes,=C2=A0= we can do that,=C2=A0 moving forward I will send you the outstanding invoi= ces.=C2=A0 Best,=C2=A0 Michelle Hudgins = On Mon, Ju= l 15, 2024 at 5:12=E2=80=AFPM Sharon Speirs sspeirs@thekey.com wrote: Hi there Is it possible we got back to you going through me fo= r outstanding invoices as it looks like many of them were never received by= VCH and they are brimming frustrated with us. We ar= e looking at doing invoicing differently in order to align more with them b= ut until then let me try to do the research for outstanding invoices so we = are sure they have been received by the VCH accounting team. Let me know Sharon=C2=A0 = Sharon, Speirs General Manager Vanco= uver, BC Office: 778.279.36= 34 sspeirs@thekey.= com TheKey.ca =C2=A0=C2=A0 = ---------- Forwarded message --------- From: NS CSIL Clerks NSCSILClerks@vch.ca Date: Mon, Jul 15, 2024 at 2:00=E2=80=AFPM Subject: issu= es with invoicing To: Sharon Speirs sspeirs@thekey.com CC: Stephanie Fuston = billing@thekey.= com Hi Sharon, =C2=A0 I was going to bring to your attention that it h