--Apple-Mail-9B17A0BC-03DC-47FA-AB37-6CABAAC1E261 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Derek Fewer wouldn't call and doesn't handle any of his own affairs.=20 Sent from my iPhone > On Oct 4, 2022, at 4:57 PM, Cheryl Cartwright wro= te: >=20 > =EF=BB=BF > No I spoke with her before. Did the email come from him directly? It's pos= sible he doesn't know I spoke with his wife? This is a brian injury client I= believe.=20 >=20 > I'll reach back out to Leslie regardless.=20 >=20 > Cheryl >=20 >> On Tue., Oct. 4, 2022, 3:51 p.m. Timothy Thomas, wrote: >> It says September 28th on my note. Did you speak to them after that date?= >>=20 >>> On Tue, Oct 4, 2022 at 4:25 PM Cheryl Cartwright wrote: >>> Hi, >>>=20 >>> I didn't realize Derek Fewer is attached to Leslie Sawchuck. I did speak= with her regarding her billing. This was not a mistake. They had added seve= ral live in shifts to their schedule which increased the amount substantiall= y. I went through each invoice with her and she was clear what happened.=20 >>>=20 >>> Are they asking about this again? Happy to speak with her once more if n= eeded.=20 >>>=20 >>> Cheryl >>>=20 >>>> On Tue., Oct. 4, 2022, 3:05 p.m. Cheryl Cartwright, wrote: >>>> Hi Timothy and Lindsey, >>>>=20 >>>> You received communication about this from me? I have sent a few emails= regarding my involvement in sorting billing issues but I don't have one on D= erek Fewer. No one has brought this issue to my attention. I can't speak to t= hese transactions.=20 >>>>=20 >>>> Cheryl >>>>=20 >>>>> On Tue, Oct 4, 2022 at 1:51 PM Timothy Thomas wrote: >>>>> Hi Lindsey, >>>>>=20 >>>>> Did you see this communication -=20 >>>>>=20 >>>>> I have a question about a recent debit from home care assistance. Ther= e was a debit for around $2000 on September 9 and now there is one on Septem= ber 20 for just over $4000. I can=E2=80=99t imagine why there would be a $40= 00 debit in a two week period. Could you please look into this? It=E2=80=99s= caused my Homecare account to go into overdraft with a $20 interest charge.= >>>>>=20 >>>>> Thank you >>>>>=20 >>>>> --=20 >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> Please note my email has changed: >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.com >>>>>=20 >>>>=20 >>>>=20 >>>> --=20 >>>> Cheryl Cartwright >>>> Regional, Client Success, Canada=20 >>>> Home Care Assistance >>>> Office: 416-488-8777 >>>> Toronto, ON (EST) >>>> torontohomecareassistance.ca >>>> --- >>>> Read Our Testimonials >>>> Join Our Newsletter >>>> We Are Hiring! >>>>=20 >>>> Champions of Longevity >>>> ccartwright@homecareassistance.com >>=20 >>=20 >> --=20 >> Tim Thomas >> Head of Canada Division >> Please note my email has changed: >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com --Apple-Mail-9B17A0BC-03DC-47FA-AB37-6CABAAC1E261 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Derek Fewer wouldn't call and doesn't handl= e any of his own af