--Apple-Mail-9738DF7E-9621-4DB1-AEC7-60782EE3DB7D Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Yes please Thank you Sent from my iPhone On Jan 23, 2024, at 1:02 PM, Subham Banerjee <itsupport@thek= ey.com> wrote: =EF=BB=BF Hi Stephanie, Good Day! No Problem at all! Shall I close this ticket as the issue is resolved. L2 is working on your phone issue on 640025 this ticket.&nb= sp; Warm Regards, Subham Banerjee Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com On Tue, 23 Jan at 12:51 PM , Stephanie Okojie &l= t;stephanie.okojie@thekey.com> wrote: Thanks subham for all your help= today. On Tue, Jan 23, 2024 at 12:28=E2=80=AFPM Subham Banerjee < itsupport@thekey.com >= ; wrote: Hi Cheryl, I called her & took remote, =E2=80=8BResolved the Audio/Video issue of the laptop she i= s assigned to. There is no other problem found. And I am checking with the Caller ID change of her number 4= 37 216 2865. =E2=80=8B Warm Regards, Subham Banerjee Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com = <a href=3D"https://www.thekey.com/" rel=3D"noreferrer" style=3D"backgro= und-color:rgb(255,255,255);color:rgb(77,7