Re: Detractor Alert: Penny Jonov | 1000000000042983

From
Keri Thrush <kthrush@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>
CC
"Oakville (GTA)" <clientservice@thekey.com>, "Oakville (GTA)" <aruffin@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 9 Nov 2022 14:44:06 -0800
Folder
INBOX
Hi, Cheryl!

Passing along the detractor below in order for you to initiate next steps.
Please let me know if you have any questions.

Have a great rest of your day!

On Wed, Nov 9, 2022 at 2:28 PM Medallia <noreply@app.medallia.com> wrote:

> Client Name: Penny Jonov
>
> CC ID: 1000000000042983
>
> Primary Contact: Judith (Lori) Ribeiro
>
> PC Contact Info: ejcj89@gmail.com / +4165404131
>
> Survey Delivery: Email
>
>
> Division: Canada Business Unit: Toronto Tenure: Less Than 4 Weeks Actual
> Customer Segment: Bee Stated Customer Segment: Bee Survey: End of Service
> Survey 1 Main Score: 4 Comments: Service was great but to be called
> afterwards and advised there is an outstanding parking receipt for 17.00 is
> not sitting well with me. This should have been included in our original
> invoice or a goodwill by the company. Please click here to see the full
> survey response and learn more about the client:
> https://hca.medallia.com/hca/respInvForm.do?surveyid=161783
>

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