--0000000000003fa53605fe08f5cf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mark Yes i have been getting them all day The last on I got was from 315pm Take Care Allison Brennan *Client Success Manager* *Office: 519-954-2111* *Direct Line: 437-216-2865* *Fax: 519-489-1370* TheKey.ca [image: TheKey] On Tue, Jun 13, 2023 at 4:46=E2=80=AFPM Mark Warner = wrote: > Thank, Allison! Other than the two examples, have any more happened sinc= e > you reported those? > > Thanks, > Mark Warner > > > On Tue, 13 Jun at 4:45 PM , Allison Brennan > wrote: > I was in the Montreal ring group weeks ago when Montreal had a massive > power outage but that was almost 2 months ago and haven=E2=80=99t had any= calls > until today > > No one transferred me the calls as I am continuing to transfer them to th= e > Montreal team > > On Tue, Jun 13, 2023 at 4:43 PM Mark Warner wrote: > >> Joey, >> 8x8 reviewed the call. They can't definitively identify what occurred, >> but they do have a theory. A couple questions ... >> >> 1. To the best of your knowledge, was Allison a part of any of the >> Montreal groups and recently removed? >> 2. Is it possible that someone else in the Montreal - English group >> answered the calls and transferred them to Allison? >> >> Thanks, >> Mark Warner >> >> >> On Tue, 13 Jun at 11:08 AM , Mark Warner wrote: >> Hi Joey, >> I have reviewed some reports and they show exactly what you're >> describing. I have verified Allison is not in the New Client or New >> Client - English ring groups. I can't explain this one. I will submit = a >> ticket with 8x8 and let you know what they come up with. >> >> Thanks, >> Mark Warner >> >> >> On Tue, 13 Jun at 10:37 AM , JosephTaylor > joey.taylor@homecareassistance.com> wrote: >> >> -- > > Allison Brennan > > *Client Success Manager* > > *Office: 519-954-2111* > *Direct Line: 437-216-2865* > *Fax: 519-489-1370* > > TheKey.ca > > [image: TheKey] > > 299664:611100 > --0000000000003fa53605fe08f5cf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mark Yes i have been getting them al= l day The last on I got was from 315pm Take Care Allison Brennan Client Success Manager Office: 519-954-2111 Direct Line: 437-216-2865 Fax: 519-489-= 1370 TheKey.ca =C2=A0=C2=A0 = <img alt=3D"TheKey" src=3D"https://l