Re: QuickBooks - Urgent!! - [#382487]

From
Sumira Suthesan <sumira.suthesan@thekey.com>
To
Tim Thomas <tthomas@thekey.com>
CC
Aaron Worob <itsupport@thekey.com>, tt@thekey.com, ali.malik@thekey.com
Date
Mon, 31 Jul 2023 07:38:42 -0700
Folder
INBOX
--000000000000b6a3bc0601c96312 Content-Type: multipart/alternative; boundary="000000000000b6a3bb0601c96311" --000000000000b6a3bb0601c96311 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Yes, that works for me. I need to use QB around 3pm today, is that okay? Thanks, Sumira On Mon, Jul 31, 2023 at 7:28=E2=80=AFAM Tim Thomas wro= te: > Anytime after 1 p.m. EST is fine with me. Sumira, Ali=E2=80=A6does that = work for > you also? > > > > *Tim Thomas Sr.* > *514: 726 7647* > > tthomas@thekey.com > > > > > > > On Jul 31, 2023, at 10:12 AM, Aaron Worob wrote: > > Hi Team, > > I am able to connect to the Quickbooks server, and was able to restore th= e > Windows explorer. However, we are seeing the trouble repeat when the > computer is rebooted. I need to do some research into the issue, as Windo= ws > is not providing a clear cause with any sort of logging or error messages= . > With the computer back up and running, I do not want to interrupt the flo= w > of your work. Is there a good time later today that I could spend an hour > or so troubleshooting with the computer? > > Thank you, > Aaron Worob > Network/Systems Administrator > *aaron.worob@thekey.com * > [image: TheKey] > > On Mon, 31 Jul at 9:40 AM , TimThomas > wrote: > Hello Aaron, > > We have a urgent problem with the QuickBooks computer. I can=E2=80=99t ge= t pass > the login screen. > > After I enter the login password, the screen goes black. I have rebooted > the pc several times and tried again but the problem remains. > > Can you look into it as soon as possible? > > > > > *Tim Thomas Sr.* > *514: 726 7647* > > tthomas@thekey.com > > > > > > > 382487:611100 > > > --000000000000b6a3bb0601c96311 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Yes, that works for me.=C2=A0 I= need to use QB around 3pm today, is that okay? Th= anks, Sumira On Mon, Jul 31, 2023 at 7:28=E2=80=AFAM Tim T= homas &lt; tthomas@thekey.com &gt; = wrote: Anytime after 1 p.m. EST is fine with me.= =C2=A0 Sumira, Ali=E2=80=A6does that work for you also? Tim Thomas Sr. <font style=3D"font-style:normal;fon=

Thread (2)