ClearCare Login Issue

Hi Timothy,

I hope you're doing well.

This is Darion Jacobs, the new employee with *TheKey. *I'm reaching out in
regards to accessing my Wellsky account.

I’ve attempted to log in using my work email (darion.jacobs@thekey.com),
but the system doesn’t recognize it. I contacted IT, and they informed me
they’re waiting on an approval from Joey. I replied to let them know Joey
is currently on vacation and most likely won’t be able to submit that
approval. I haven’t heard back from them since. I've attached a screenshot
of IT's response below.

Would you be able to approve it instead? It's fairly urgent, since I'm
scheduled to work  tomorrow.

Thanks Timothy.

Best,

Darion

[image: Screen Shot 2025-05-15 at 10.17.33 AM.png]