--0000000000001010a505dc8eae90 Content-Type: multipart/alternative; boundary="0000000000001010a305dc8eae8f" --0000000000001010a305dc8eae8f Content-Type: text/plain; charset="UTF-8" I am available now. Do you want to send me an invite? Angie Kunnath *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method Hospital to Home Care Review our Book Series Cognitive Therapeutics Our Recent Press Connect on LinkedIn Read our Reviews Watch our Videos Subscribe to our Blog On Wed, Apr 13, 2022 at 4:03 PM Amanda Patel wrote: > Hello Angie, > > I agree doing a trial run with adding a remittance address.Do you have > time today to hop on a call about the tags if so what time works for you? > > On Wed, Apr 13, 2022 at 3:35 PM Angie Kunnath akunnath@homecareassistance.com> wrote: > >> Hi Amanda, >> >> It should not impact Toronto as that is the default address. Adding the >> multiple addresses will allow us to customize the data at a client level. I >> am happy to do a trial with a remittance address for one location. >> >> With the caregiver nametags, the office address is populated >> with Toronto's details. For instance, if a waterloo caregiver needs to call >> the office, they will call the number on the tag(which is what they are >> trained to do). The Toronto office is not going to be able to assist them. >> >> *James, Timothy,* >> >> We are seeing increased call volumes this week with the transition to HCA >> Toronto as caregivers are having many issues 1) not being able to log in >> and 2) Clock-in and Clock-out challenges. >> >> If we don't address the remittance address issues, I only >> anticipate another increase in calls from clients and family members. We >> are already noticing that the family portal logins need to be reintroduced. >> >> Regards, >> >> Angie Kunnath >> >> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, >> Waterloo & Wellington region* >> >> 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111 >> 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 >> >> >> >> *Champions of Aging Well* >> >> *www.**H**o * >> >> *me Care >> Assistance >> Waterloo >> .ca >> www.HomeCareAssistanceGuelph.ca* >> *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* >> >> >> Visit our Website >> Read our Mission >> Balanced Care Method >> Hospital to Home Care >> Review our Book Series >> >> Cognitive Therapeutics >> Our Recent Press >> Connect on LinkedIn >> Read our Reviews >> Watch our Videos >> Subscribe to our Blog >> >> >> On Wed, Apr 13, 2022 at 3:15 PM Amanda Patel wrote: >> >>>