Hi Will!
This email only goes to those that are marked as "closed lost" in SF.
Thanks!
On Tue, Mar 31, 2026 at 7:33 AM Will Reid <wreid@thekey.com> wrote:
> Sorry, my question wasn’t clear.
>
> We have opportunities that have converted to closed won but for good
> reasons have not started yet i.e., in rehab and won’t discharge for 2-4
> weeks etc. In those instances we would not want to offer the discount. How
> do we manage this?
>
> Thanks
>
>
> *Will Reid*
>
> Partner | TheKey
>
> Mobile: 513.707.2304
>
> <http://www.thekey.com>
>
>
>
> On Mon, Mar 30, 2026 at 4:46 PM Audra Williams <audraw@thekey.com> wrote:
>
>> We have to bill/pay $5000 within the first month (31 days) of care. The
>> clock would start ticking at SOC, not date they signed the CCA.
>>
>> Hopefully that makes sense!
>>
>> Best,
>>
>>
>> On Mon, Mar 30, 2026 at 1:34 PM Will Reid <wreid@thekey.com> wrote:
>>
>>> Hello Audra,
>>> I have a question regarding closed won but never started. What’s the
>>> criteria/length of time for receiving our $500 offer? It’s not uncommon for
>>> a client to sign on while in rehab and we have a few weeks and in some
>>> cases a month as we just had. I’d like to make sure these opportunities do
>>> not receive the offer.
>>>
>>> Thank you,
>>>
>>>
>>> *Will Reid*
>>>
>>> Partner | TheKey
>>>
>>> Mobile: 513.707.2304
>>>
>>> <http://www.thekey.com>
>>>
>>>
>>
>> --
>> Audra Williams
>> National Director, Quality and Care Innovation
>> audraw@thekey.com
>> Mobile: (425) 757-7027
>> https://thekey.com
>> <https://thekey.com>
>>
>
--
Audra Williams
National Director, Quality and Care Innovation
audraw@thekey.com
Mobile: (425) 757-7027
https://thekey.com
<https://thekey.com>