--000000000000d9d1ab0630518188 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable One more thing: derek wanted to see an updated model baed on the numbers proposed above and whether there is an updated cost/margin projection On Fri, Mar 14, 2025 at 11:16=E2=80=AFAM Shadi Gholizadeh wrote: > Hi everyone, > > I have what I think the current proposed pricing model is below. Derek > wants us to refine before we meet next: > > 1- Are we missing out on potential to use data to show our tier 3 and tie= r > 4 clients why staying on care or moving up is valuable if we don't includ= e > them in this in the same way we are including tier 1 and 2? Thoughts on a= n > A/B test where we offer as subscription model for some vs hourly increase= ? > > 2. For tier 1, if they move in to tier 2 why 99 increase and not just > moving up in price to the tier 2 price > > 3. What is the messaging around rolling to subscription if you decrease > hours (at what point do we tell them that? is like a "we include this > technology for clients receiving X hours a week of care. If you do reduce > care there is a pricing increase if you want to retain) > > 4. What needs to be true for everything to sync up with first visit > (pricing and technology synced) > > > > Markets: All of Canada > > - Wifi sensing $199 / month > - With Fall detection $399/month > > *Lifeguard Care (Home Care clients)* > > *Toronto:* > > - WiFi Sensing included for all clients receiving 40+ hours/week of > care. > - We will assess our ability to upsell to this level of service. > - Fall Detection: $299/month > > *Rest of Canada:* > > > - *Tier 1:* $0.50/hour (Clients must maintain Tier 1 status; > otherwise, a $99/month fee applies.). Fall Detection: $299/month > - *Tier 2:* $1.00/hour (Clients must maintain Tier 2 status; > otherwise, they transition to the subscription model.). Fall Detection= : > $299/month > - *Tier 3 & 4:* No hourly increase; promote the subscription model for > post-service continuity. > > ________________________________ > > *Key Metrics for All Offices* > > We will track the following performance indicators: > > > - Closing Rates > - Client Mix > - Start of Care Retention > > > -- > > Shadi Gholizadeh, PhD, MPH, MSc, CMC > Head of Quality and Clinical Development > *Please note my email has changed:* > shadi@TheKey.com > (408) 781-3156 > TheKey.com > --000000000000d9d1ab0630518188 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable One more thing: derek wanted to see an updated model baed = on the numbers proposed above and whether there is an updated=C2=A0 cost/ma= rgin projection=C2=A0 On Fri, Mar 14, 2025 at 11:16=E2= =80=AFAM Shadi Gholizadeh < shadi@the= key.com > wrote: Hi everyone,=C2=A0 I = have what I think the current proposed pricing model is below. Derek wants = us to refine before we meet next:=C2=A0 1- Are we = missing=C2=A0out on potential to use data to show our tier 3 and tier 4 cli= ents why