--000000000000e2545906140478a5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks John!! On Tue, Mar 19, 2024 at 9:41=E2=80=AFAM John Janiga wr= ote: > Hi Joey, > > I sent an email with the explanation of why the charge was run so late - > Vashon missed it and Cynthia ran it to collect on balance owed. Email I > sent to Veronique shown below. > > Anne & John Kiis (Montreal) - February Payment > John Janiga > 9:39=E2=80=AFAM (0 minutes ago) > to fafane2b > Hello Veronique, > > The payment for Anne and John Kiis that was taken on February 20th was > processed for a missed invoice shown below. Our accounting department di= d > miss the initial charge. > > Please call me directly at 408-647-7538 to discuss further and sorry for > the confusion. > > Invoice 12/12/2023 51361 Kiis Anne & John 1kiisu@gmail.com 01/11/2024 CC > 1,310.72 > > > *John Janiga* > *=E2=80=8B*Senior Accounts Receivable Specialist > > > > > Thanks, > > John Janiga > > > > On Mon, 18 Mar at 3:53 PM , JosephTaylor joey.taylor@homecareassistance.com> wrote: > Hey John, > > Can you send her an email, fafane2b@hotmail.com > You can give her your direct line there and hopefully that way she will > stop calling and emailing us. > > Thanks, > > On Mon, Mar 18, 2024 at 3:46=E2=80=AFPM John Janiga = wrote: > >> Hi Joey, >> >> I called and left a VM with the number provided. Veronique can call me >> direct at 408-647-7538 which was also left with my message. >> >> Thanks, >> >> John Janiga >> >> >> >> On Mon, 18 Mar at 3:40 PM , JosephTaylor > joey.taylor@homecareassistance.com> wrote: >> Good Afternoon, >> >> We just received another call from Veronique. Cna someone please confirm >> this will get done. >> >> Thank you, >> >> On Fri, Mar 15, 2024 at 3:20=E2=80=AFPM Joey Taylor >> wrote: >> >>> Good Afternoon, >>> >>> I received a voicemail from the power of attorney for clients Anne & >>> John Kiis for the Montreal office. She is claiming the family was charg= ed >>> $1,310.72 dated on Feb 20th, 2024. They stopped services on January 21s= t, >>> 2024 so she is confused. >>> >>> Would someone be able to call her and explain what happened here (what >>> the charge was for). Her name is Veronique and she can be reached at >>> 514-647-7795. >>> >>> Thank you, >>> >>> Joey Taylor >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> 514-907-5065 >>> TheKey.ca >>> [image: TheKey] >>> >> >> >> -- >> Joey Taylor >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> 514-907-5065 >> TheKey.ca >> [image: TheKey] >> >> > > -- > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > 701840:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000e2545906140478a5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks John!!=C2=A0 On Tue, Mar 19, 2024 at 9:41=E2=80=AFAM= John Janiga < billing@theke