Re: New Check mailing address

--000000000000b3954c06088d4795 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Billing, Can you please provide a formal letter for our clients at High View Retirement Residence that our name has formally been changed from HCA to TheKey. There is some concern on their end that they are writing cheques to HCA while being billed by TheKey. The letter can be sent to this email address and we will forward it on. Thanks in advance, Cheryl On Wed, Oct 25, 2023 at 1:20=E2=80=AFPM Allison Brennan wrote: > Please see below thread from Highview > > They require written documentation stating we are now formally called > TheKey as all checks are made out to HCA > > They requested that previously apparently and no one sent them what they > needed so moving forward if they are mailing to TheKey they need that > letter stating the name change before they send out any checks with TheKe= y > name > > Can someone help them with this? > > Thanks > > ---------- Forwarded message --------- > From: Highview-Accounting > Date: Wed, Oct 25, 2023 at 11:59=E2=80=AFAM > Subject: RE: New Check mailing address > To: Allison Brennan > > > Hello Allison, > > > > I asked the administrative team for a letter stating that they are now > =E2=80=9CThe Key=E2=80=9D but our invoices still read Home Care. > > > > I have updated my address to read: > > > > The Key > > For Home Care Healthcare > > Address > > > > If it should be just =E2=80=9CThe Key=E2=80=9D then my invoices need to r= eflect that. > > > > Thanks. > > > > [image: http://highviewres.com/wp-content/uploads/email-signature-logo.pn= g] > > *Janice Blewett* > > Administrative Assistant > > *Dementia Care Holdings Inc.* > > p: > > 519-276-7722 > > e: > > accounting@highviewres.com > > w: > > highviewres.com > > a: > > Corporate Office > > 11 Wellington St N., Box 330 > > St. Marys, ON N4X 1B2 > > > > *From:* Allison Brennan > *Sent:* October 25, 2023 11:56 AM > *To:* Highview-Accounting > *Cc:* Angela Duncan ; Katlynne Elgie gmkw@highviewres.com> > *Subject:* Re: New Check mailing address > > > > Hello, > > > > I received that check already and deposited it yesterday. Thank you! > > > > We have been TheKey for a year and a bit now, but we were having differen= t > locations for checks to be mailed too so they have created one mailing > address to simplify things > > > > Hope this helps, > > > > Take Care > > > > *Allison Brennan* > > > > *Client Success Manager* > > > > *Office: 519-954-2111* > > *Direct Line: 437-216-2865* > > *Fax: 519-489-1370* > > > > *TheKey.ca* > > > > [image: TheKey] > > > > > > On Wed, Oct 25, 2023 at 11:54=E2=80=AFAM Highview-Accounting accounting@highviewres.com> wrote: > > Hello Allison, > > > > I have updated the address on the profile as per your request. > > > > Is this the official change from Home Care Healthcare to =E2=80=9CThe Key= =E2=80=9D > > > > Also, cheque #3468 for $614.02 being: > > > > INV-176700996 > > INV-176701056 > > > > Was m