--000000000000cd420405f8fbda66 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We are still working on this for NY as well. It is taking a lot longer than expected. Thank you! On Mon, Apr 10, 2023 at 6:47=E2=80=AFAM Timothy Thomas wrot= e: > Hi Lucas. > > We will manually export the data ASAP. Should have it completed within th= e > next two weeks. > > Thanks > > On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro wrote: > >> Timothy, are we talking about a couple hundred caregivers? Sounds like >> bulk download not an option and we can't ask to maintain the Mavencare >> portal indefinitely so maybe you can advise whether we can look at >> downloading caregiver files individually which it sounds like our Caregi= ver >> Ambassador has already started doing. Let us know if you have a differen= t >> perspective. >> >> Thanks, >> L >> >> On Tue, Apr 4, 2023 at 6:10=E2=80=AFPM Michelle Verbruggen > michelle.verbruggen@vivtechnologies.com> wrote: >> >>> Hi Tim, >>> >>> Unfortunately, we cannot assist with a bulk download of the data. >>> >>> Although we maintained the database for the remainder of March as a >>> buffer period, there is significant cost associated with this maintenan= ce. >>> We were set to disconnect on March 31st, however, following your email = will >>> revert back on the cost to extend/continue access for the month of Apri= l. >>> >>> Best, >>> >>> Michelle >>> >>> *Michelle Verbruggen* >>> Chief of Staff >>> vivtechnologies.com >>> >>> >>> >>>> From: Timothy Thomas >>>> Date: Fri, Mar 31, 2023 at 11:47=E2=80=AFAM >>>> Subject: Fwd: Maven Care Portal >>>> To: Ryan Alexander >>>> >>>> >>>> Hi Ryan, >>>> >>>> Are you able to support with the request below, before we lose access >>>> to the portal? >>>> >>>> Thanks >>>> Tim >>>> >>>> ---------- Forwarded message --------- >>>> From: Kathryn Nester >>>> Date: Fri, Mar 31, 2023 at 10:21=E2=80=AFAM >>>> Subject: Maven Care Portal >>>> To: Timothy Thomas >>>> >>>> >>>> Hi Tim, >>>> >>>> I still need various Mavencare caregiver's documents. I've slowly been >>>> doing it but it's time consuming as you have to go through each file a= nd >>>> download it individually. >>>> >>>> If it's possible for them to download them in bulk for each caregiver >>>> that would be helpful >>>> >>>> We also have staff come to us for previous letters of employment and >>>> various information about their employment. If we lose access to the p= ortal >>>> we won't have a lot of that information, who should we direct them to = speak >>>> with in those instances? >>>> >>>> Thanks, >>>> Kathryn >>>> >>>> -- >>>> >>>> Kathryn Nester >>>> >>>> Caregiver Ambassador >>>> >>>> ___________________ >>>> >>>> >>>> Office: 416-488-8777 >>>> >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>>> [image: http://ww