Re: Client D. M. at Sunrise who requires 12 hours Overnight Care.

--000000000000db027205e9c2a8d2 Content-Type: multipart/alternative; boundary="000000000000db027105e9c2a8d1" --000000000000db027105e9c2a8d1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, I am happy to assist, please let me know if you want me to update the care plan and get in touch with the scheduling team as time is the essence in this case. *Best regards,* *Poulami Shah (Pauli)* *Client Success Manager* *Home Care Assistance * *Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 289-412-1441 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGue= lph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method On Wed, Sep 28, 2022 at 4:27 PM Angie Kunnath wrote: > We have the staff to assist. Can we get solutions team on this and push > the prospect to Clearcare? Scheduling can assist soon after. > > On Wed, Sep 28, 2022 at 4:19 PM Amanda Ilines > wrote: > >> Looks like they need 8am-1pm(Saturday) as well 8pm(Saturday)-8am(Sunday) >> and then 8pm - 8am continuing from there. >> >> On Wed, Sep 28, 2022 at 4:09 PM Matt Vijayan wrote= : >> >>> Copying leadership for visibility and for swift action. >>> >>> Best regards, >>> >>> Matt >>> >>> Matt Vijayan >>> Director of Sales, Canada >>> >>> *Please note my email has changed:* >>> mvijayan@TheKey.com >>> (905) 592-0085 >>> TheKey.com >>> [image: TheKey] >>> >>> On Sep 28, 2022, at 3:52 PM, Amanda Ilines >>> wrote: >>> >>> =EF=BB=BF >>> Hi Everyone, >>> >>> I just received a referral who is a client of Jeanette's who she brough= t >>> into Sunrise of Oakville and now they are looking to get services start= ed >>> ASAP as she is higher care than they anticipated. >>> >>> They are looking to have a caregiver in this saturday from 8am-1pm that >>> was supposed to be by another home care agency and they cancelled. >>> >>> However, they are looking to move forward with shifts from 8pm-8am >>> overnight starting Saturday as well. >>> >>> Please advise on what the process is here and who does what piece. >>> >>> See the below email on details of this client. >>> >>> ---------- Forwarded message --------- >>> From: Jeanette Bock >>> Date: Wed, Sep 28, 2022 at 3:24 PM >>> Subject: Client D. M. at Sunrise who requires 12 hours Overnight Care. >>> To: Amanda Ilines >>> Cc: Oakville.DOS (Meyers, Shea) >>> >>> >>> Hi Amanda, >>> >>> >>> >>> Below are some things to add to Diane=E2=80=99s care plan. You may wan= t to >>> check the database, as mentioned this afternoon they were a prospect wh= en I >>> was at Home Care Assistance. >>> >>> >>> >>> Name is: Diane MacKay, husbands name is Ron MacKay and daughter is >>> Linda Watson. Address is: 373 Peregrine Way, Milton >>> >>> . >>> >>> >>> >>> Care Plan: >>> >>> 1.