Re: Heather Matthewson - HCA Winnipeg - The Key - Declined Payments

--00000000000048a079061531cdfd Content-Type: multipart/alternative; boundary="00000000000048a077061531cdfc" --00000000000048a077061531cdfc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I will call him now. On Wed, Apr 3, 2024 at 9:04=E2=80=AFAM John Janiga = wrote: > Hello Chuck and Tim, > > We still have yet to receive payment for Heather's account balance > Matthewson, Heather 6 $2,570.40 $5,997.60 $5,997.60 $14,565.60 > Does anyone have an update from Mark Mathewson, he stated he was working > with Marc Atkinson directly. > > Mark Matthewson > Mar 18, 2024, 2:22=E2=80=AFPM > to me, Heather, Brian, Chuck > John: > > FYI I have asked Marc Atkinson (on Friday March 15th) to send me a copy > of the all of the account activity going through Heather=E2=80=99s accoun= t > including both invoices and payments (i.e, the detail account receivable > detail transaction going through Heather=E2=80=99s A/R) so that I can det= ermine > what's gone wrong and how to fix the same at Heather's end. > I suggest that you connect with Marc to see where he's at. > On receipt of the information I hope to solve the problem. > > > Mark > > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Wed, Mar 27, 2024 at 11:20=E2=80=AFAM Chuck Terlesky > wrote: > >> Thanks, Brian and John. >> >> On Wed, Mar 27, 2024 at 8:21=E2=80=AFAM Timothy Thomas w= rote: >> >>> Agreed. Thanks guys. >>> >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >>> >>> On Wed, Mar 27, 2024 at 10:09=E2=80=AFAM Brian Boxall >>> wrote: >>> >>>> Sounds good. >>>> >>>> Thank you >>>> >>>> On Wed, Mar 27, 2024 at 9:07=E2=80=AFAM John Janiga >>>> wrote: >>>> >>>>> Hello Brian, >>>>> >>>>> Thanks for the update. >>>>> >>>>> If no payment is received by this time next week, I will formally >>>>> request suspension of services. >>>>> >>>>> Best regards, >>>>> *John Janiga* >>>>> Senior Accounts Receivable Specialist >>>>> *john.janiga@thekey.com * >>>>> *408-647-7538 * >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> On Wed, Mar 27, 2024 at 10:04=E2=80=AFAM Brian Boxall >>>>> wrote: >>>>> >>>>>> Heather M informed me on Tues, that funds are being moved to the >>>>>> correct account and this should be resolved shortly. >>>>>> >>>>>> Lets give it another week? I can inform them that we will suspend >>>>>> care on X date if no payment is received. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Mar 27, 2024 at 8:45=E2=80=AFAM John Janiga >>>>>> wrote: >>>>>> >>>>>>> Hello Brian and Chuck, >>>>>>> >>>>>>> The client Heather Mathewson is now behind on payments to the amoun= t >>>>>>> of $14,565.60. >>>>>>> >>>>>>> I believe all has been provided and payment has still not >>>>>>> been received. >>>>>>> >>>>>>> Mark Mathewson has requested information fro