--00000000000060794005d6fc5c3b Content-Type: multipart/alternative; boundary="00000000000060793e05d6fc5c3a" --00000000000060793e05d6fc5c3a Content-Type: text/plain; charset="UTF-8" I believe it was just the 31st. I was under the impression our contract with the vendor was up on the 1st but it seems it was up on the 31st. We paused the ads and are relaunching with the new vendor today. I'll look into your campaign in more detail this week. On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky wrote: > Hi Alexa, > > Do you know how many vanity numbers with campaigns were not working? > > The data you previously presented showed 69 conversions from Nov to Jan - > I would like to find out how many of those conversions actually made it to > call our office? As you know, we have been experiencing a lower volume of > intake calls since the third-party vendor took over the campaigns. This > could be a reason "why," and if this is the case, then a conversation > should be had with the vendor as this has cost us a lot of money for > nothing. > > Looking forward to hearing from you and your thoughts on this matter > > Regards, > Chuck > > On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani agraziani@homecareassistance.com> wrote: > >> The 403 # is now showing - Callrail should get setup tomorrow. >> >> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png] >> >> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani > agraziani@homecareassistance.com> wrote: >> >>> Thanks for letting me know! I'll look into this right away. >>> >>> This could have to do with the fact that we are transitioning the >>> Callrail tomorrow and so the numbers are changing. All your old numbers are >>> supposed to get ported into there. >>> >>> Sincerely, >>> >>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky >> cterlesky@homecareassistance.com> wrote: >>> >>>> Hi Alexa, >>>> >>>> We have received two messages now that when a prospect clicks on the >>>> google ad the phone number is out of service. >>>> >>>> Can you confirm that all campaigns are using 403-301-3777 for their >>>> contact number - I don't believe that the other vanity numbers ported over >>>> from SABA. Can we confirm? >>>> >>>> Regards, >>>> Chuck >>>> >>>> -- >>>> Chuck Terlesky B.A., CCPE >>>> General Manager >>>> Home Care Assistance of Calgary, Alberta >>>> Office: 403-301-3777 >>>> 10333 Southport Rd SW, Unit 107 >>>> HomeCareAssistanceCalgary.ca >>>> Click Here For Information >>>> --- >>>> Read Our Testimonials >>>> >>>> Join Our Newsletter >>>> >>>> We Are Hiring! >>>> >>>> Champions of Longevity >>>> >>> >>> >>> -- >>> Alexa Graziani >>> Growth Marketing Manager >>> Home Care Assistance >>> Office: 650-462-9501 >>> Mobile: 415-840-4233 >>> Fax: 650-462-9501 >>> >>> www.HomeCareAssistance.com >>> >>> >> >> -- >> Alexa Graziani >> Growth Marketing Manager >> Home Care Assistance >> Office: 650-462-9501 >> Mobile: 415-840-4233 >> Fax: 650-462-9501 >> >> www.HomeCareAssistance.com >> >> > > -- > Chuck Terlesky B.A., CCPE > General