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Re: HCA Calgary Ads

From
Chuck Terlesky <cterlesky@homecareassistance.com>
To
Alexa Graziani <agraziani@homecareassistance.com>
CC
Audra Williams <audraw@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Fri, 11 Feb 2022 10:34:03 -0700
Folder
INBOX
📎 Screen Shot 2022-01-31 at 2.56.41 PM.png
Hi Alexa,

Can we get an update on our campaigns this week? Another slow week of leads
only two from google - is there any way I can assist the new vendor with
local intel?

I am getting nervous about the low activity happening. I'm available to hop
on a call asap if needed.

Looking forward to hearing from you,
Chuck


On Tue, Feb 1, 2022 at 3:24 PM Alexa Graziani <
agraziani@homecareassistance.com> wrote:

> I believe it was just the 31st. I was under the impression our contract
> with the vendor was up on the 1st but it seems it was up on the 31st. We
> paused the ads and are relaunching with the new vendor today. I'll look
> into your campaign in more detail this week.
>
> On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky <
> cterlesky@homecareassistance.com> wrote:
>
>> Hi Alexa,
>>
>> Do you know how many vanity numbers with campaigns were not working?
>>
>> The data you previously presented showed 69 conversions from Nov to Jan -
>> I would like to find out how many of those conversions actually made it to
>> call our office? As you know, we have been experiencing a lower volume of
>> intake calls since the third-party vendor took over the campaigns. This
>> could be a reason "why," and if this is the case, then a conversation
>> should be had with the vendor as this has cost us a lot of money for
>> nothing.
>>
>> Looking forward to hearing from you and your thoughts on this matter
>>
>> Regards,
>> Chuck
>>
>> On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani <
>> agraziani@homecareassistance.com> wrote:
>>
>>> The 403 # is now showing - Callrail should get setup tomorrow.
>>>
>>> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png]
>>>
>>> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani <
>>> agraziani@homecareassistance.com> wrote:
>>>
>>>> Thanks for letting me know! I'll look into this right away.
>>>>
>>>> This could have to do with the fact that we are transitioning the
>>>> Callrail tomorrow and so the numbers are changing. All your old numbers are
>>>> supposed to get ported into there.
>>>>
>>>> Sincerely,
>>>>
>>>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky <
>>>> cterlesky@homecareassistance.com> wrote:
>>>>
>>>>> Hi Alexa,
>>>>>
>>>>> We have received two messages now that when a prospect clicks on the
>>>>> google ad the phone number is out of service.
>>>>>
>>>>> Can you confirm that all campaigns are using 403-301-3777 for their
>>>>> contact number - I don't believe that the other vanity numbers ported over
>>>>> from SABA. Can we confirm?
>>>>>
>>>>> Regards,
>>>>> Chuck
>>>>>
>>>>> --
>>>>> Chuck Terlesky B.A., CCPE
>>>>> General Manager
>>>>> Home Care Assistance of Calgary, Alberta
>>>>> Office: 403-301-3777
>>>>> 10333 Southport Rd SW, Unit 107
>>>>> HomeCareAssistanceCalgary.ca
>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>> ---
>>>>> Read Our Testimonials
>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>> Join Our Newsletter
>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>> <https://homecareassistance.com>
>>>>> Champions of Longevity
>>>>>
>>>>
>>>>
>>>> --
>>>> Alexa Graziani
>>>> Growth Marketing Manager
>>>> Home Care Assistance
>>>> Office: 650-462-9501
>>>> Mobile: 415-840-4233
>>>> Fax: 650-462-9501
>>>>
>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>
>>>>
>>>
>>> --
>>> Alexa Graziani
>>> Growth Marketing Manager
>>> Home Care Assistance
>>> Office: 650-462-9501
>>> Mobile: 415-840-4233
>>> Fax: 650-462-9501
>>>
>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>
>>>
>>
>> --
>> Chuck Terlesky B.A., CCPE
>> General Manager
>> Home Care Assistance of Calgary, Alberta
>> Office: 403-301-3777
>> 10333 Southport Rd SW, Unit 107
>> HomeCareAssistanceCalgary.ca
>> Click Here <https://linktr.ee/hcacalgary> For Information
>> ---
>> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
>> Join Our Newsletter
>> <https://homecareassistance.com/healthy-longevity-newsletter>
>> We Are Hiring! <https://homecareassistance.com/careers>
>> <https://homecareassistance.com>
>> Champions of Longevity
>>
>
>
> --
> Alexa Graziani
> Growth Marketing Manager
> Home Care Assistance
> Office: 650-462-9501
> Mobile: 415-840-4233
> Fax: 650-462-9501
>
> www.HomeCareAssistance.com <https://homecareassistance.com/>
>
>

-- 
Chuck Terlesky B.A., CCPE
General Manager
Home Care Assistance of Calgary, Alberta
Office: 403-301-3777
10333 Southport Rd SW, Unit 107
HomeCareAssistanceCalgary.ca
Click Here <https://linktr.ee/hcacalgary> For Information
---
Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
Join Our Newsletter
<https://homecareassistance.com/healthy-longevity-newsletter>
We Are Hiring! <https://homecareassistance.com/careers>
<https://homecareassistance.com>
Champions of Longevity

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