--00000000000007e0a205d7c17a29 Content-Type: multipart/alternative; boundary="00000000000007e0a105d7c17a28" --00000000000007e0a105d7c17a28 Content-Type: text/plain; charset="UTF-8" Hi Alexa, Can we get an update on our campaigns this week? Another slow week of leads only two from google - is there any way I can assist the new vendor with local intel? I am getting nervous about the low activity happening. I'm available to hop on a call asap if needed. Looking forward to hearing from you, Chuck On Tue, Feb 1, 2022 at 3:24 PM Alexa Graziani wrote: > I believe it was just the 31st. I was under the impression our contract > with the vendor was up on the 1st but it seems it was up on the 31st. We > paused the ads and are relaunching with the new vendor today. I'll look > into your campaign in more detail this week. > > On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky cterlesky@homecareassistance.com> wrote: > >> Hi Alexa, >> >> Do you know how many vanity numbers with campaigns were not working? >> >> The data you previously presented showed 69 conversions from Nov to Jan - >> I would like to find out how many of those conversions actually made it to >> call our office? As you know, we have been experiencing a lower volume of >> intake calls since the third-party vendor took over the campaigns. This >> could be a reason "why," and if this is the case, then a conversation >> should be had with the vendor as this has cost us a lot of money for >> nothing. >> >> Looking forward to hearing from you and your thoughts on this matter >> >> Regards, >> Chuck >> >> On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani > agraziani@homecareassistance.com> wrote: >> >>> The 403 # is now showing - Callrail should get setup tomorrow. >>> >>> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png] >>> >>> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani >> agraziani@homecareassistance.com> wrote: >>> >>>> Thanks for letting me know! I'll look into this right away. >>>> >>>> This could have to do with the fact that we are transitioning the >>>> Callrail tomorrow and so the numbers are changing. All your old numbers are >>>> supposed to get ported into there. >>>> >>>> Sincerely, >>>> >>>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky >>> cterlesky@homecareassistance.com> wrote: >>>> >>>>> Hi Alexa, >>>>> >>>>> We have received two messages now that when a prospect clicks on the >>>>> google ad the phone number is out of service. >>>>> >>>>> Can you confirm that all campaigns are using 403-301-3777 for their >>>>> contact number - I don't believe that the other vanity numbers ported over >>>>> from SABA. Can we confirm? >>>>> >>>>> Regards, >>>>> Chuck >>>>> >>>>> -- >>>>> Chuck Terlesky B.A., CCPE >>>>> General Manager >>>>> Home Care Assistance of Calgary, Alberta >>>>> Office: 403-301-3777 >>>>> 10333 Southport Rd SW, Unit 107 >>>>> HomeCareAssistanceCalgary.ca >>>>> Click Here For Information >>>>> --- >>>>> Read Our Testimonials >>>>> >>>>> Join Our Newsletter >>>>> >>>>> We Ar