----==_mimepart_6435be45d004b_1c32b047d553104103282e4 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Dennis,=C2=A0 I do see you are unable to edit the Clearcare locati= on, which is odd. I will have my development team take a look at this and= see if we can get this resolved.=C2=A0 Thanks,=C2=A0 Chelsea Lucas = = = On Tue, 11 Apr at 4:04 PM , Dennis Fancy wrote: Hi Chelsea, = No, that is not what happened at all. When I put the location under the = pertinent office for the leads, it saved it under "no office." The issue = seems to now be resolved when I am entering new leads. However, I cannot = go back and change the ClearCare location to the appropriate office. It i= s stuck as "no office." = Dennis Fancy, BSP = Care Solutions Manager = = TheKey.ca = = = = = = = = On Tue, Apr 11, 2023 at 2:56=E2=80=AFPM Chelsea Lucas wrote: = = = = = Hi Dennis,=C2=A0 = = Looking at the few examples in the screenshot, it looks like you updated= the Clearcare to "No Office."=C2=A0 = = = = Thanks,=C2=A0 = Chelsea Lucas = = = = = = On Tue, 11 Apr at 3:41 PM , Dennis Fancy wrote: Hi Chelsea, = The error happens regardless of the referral source. It is not an issue = of us being unable to create leads, the issue is that the location is sho= wing up as "no office." = = = Dennis Fancy, BSP = Care Solutions Manager = = TheKey.ca = = = = = = = = On Tue, Apr 11, 2023 at 2:38=E2=80=AFPM Chelsea Lucas wrote: = = = = = Hi=C2=A0JosephTaylor,=C2=A0 = = =E2=80=8BIs the team unable to enter leads using the referral account Go= ogle Ads or is the issue that it is showing up with the Clearcare of "No = Office." The reason I ask is because in the screenshot you are showing me= leads that have already been created.=C2=A0 = = = Thanks,=C2=A0 = = Chelsea Lucas ----==_mimepart_6435be45d004b_1c32b047d553104103282e4 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Dennis,=C2=A0 I do see you are unable to edit the Clearcare location, = which is odd. I will have my development team take a look at this and see= if we can get this resolved.=C2=A0 Thanks,=C2=A0 Chelsea Lucas On Tue, 11 Apr at 4:04 PM , Dennis Fancy <= ;dfancy@homecareassistance.com> wrote: Hi Chelsea, No, that is not what happened at all. When I put the location under = the pertinent office for the leads, it saved it under "no office." The is= sue seems to now be resolved when I am entering new leads. However, I can= not go back and change the ClearCare location to the appropriate office. = It is stuck as "no office." Dennis Fancy, BSP = C= are Solutions Manager <span style=3D"font-siz= e:12pt;font-family:Arial;background-color:transparent;fo