--0000000000005aa44c05fa2dd0e1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Perfect thank you Steve, we will take this into account and make correct adjustments going forward. Warm regards, On Tue, Apr 25, 2023 at 3:03=E2=80=AFPM Steve Koyanagi wrote: > Yes; confirming there is a law prohibiting credit card surcharges in > Quebec and this was previously communicated to the finance team. (Adding > Gary/Elizabeth from finance to this chain.) > > On Tue, Apr 25, 2023 at 11:57=E2=80=AFAM Ali Malik = wrote: > >> Hi Steve, >> >> Tim thought we should bring this to your attention. >> >> I believe there has been a law setup recently for the province of Quebec >> that we can no longer charge 2% creditcard fee to our clients that are >> paying via creditcard. >> >> Would you mind looking into this? >> >> Tim please weigh in with any additional questions if you like @Timothy >> Thomas >> >> Thank you, >> >> ---------- Forwarded message --------- >> From: Ali Malik >> Date: Tue, Apr 25, 2023 at 2:22=E2=80=AFPM >> Subject: Re: Re credit card fees for Mme Annette Savoie >> To: Joey Taylor >> Cc: Vincenzo Nesparoli , Timothy Thomas > tt@thekey.com>, Maria Licoudis , Tim Thomas > tthomas@thekey.com> >> >> >> Thank you Joey, >> >> Initially we did not have clients on creditcard. Maybe only 1. >> >> Now we have quite a few. >> >> @Vincenzo Nesparoli Please make >> necessary corrections and do no charge creditcard fee going forward. >> >> >> >> On Tue, Apr 25, 2023 at 2:14=E2=80=AFPM Joey Taylor >> wrote: >> >>> Hi Ali, >>> >>> An email was sent on March 13th (I can forward it if needed) advising >>> the following: >>> >>> "Good Afternoon, >>> This is to advise that in Quebec, we are no longer allowed to charge a >>> credit card fee (normally 2%) to clients who pay by credit card. Please >>> note this is just for Quebec, the rest of Canada will operate as we use= d to. >>> Let me know if you have any questions,". >>> >>> Thank you, >>> >>> On Tue, Apr 25, 2023 at 2:12=E2=80=AFPM Vincenzo Nesparoli >> vincenzo.nesparoli@thekey.com> wrote: >>> >>>> Where do we stand on this? Do we charge the credit card fee on not, >>>> >>>> On Tue, Apr 25, 2023 at 11:09=E2=80=AFAM Ali Malik >>>> wrote: >>>> >>>>> Hi Joey, >>>>> >>>>> Thank you for this. >>>>> >>>>> @Timothy Thomas We have always charged clients 2% fee >>>>> for creditcard in Quebec. >>>>> >>>>> Are we changing this now? >>>>> >>>>> We have recently been getting many creditcard clients onboarding. I >>>>> think we might have like 5 now. >>>>> >>>>> thank you, >>>>> >>>>> On Tue, Apr 25, 2023 at 2:00=E2=80=AFPM Joey Taylor >>>>> wrote: >>>>> >>>>>> Hey Ali, >>>>>> >>>>>> Just a reminder it is illegal to charge clients credit card fees in >>>>>> Quebec so any client paying credit card should not be absorbing fees= . >>>>>> >>>>>> Thanks, >>>>>> >>>>>> On Tue, Apr 25, 2023 at 1:57=E2=80=AFPM Maria Licoudis >>>>>> wrote: >>>>>> >>>>>>> Hello Ali, >>>>>>> >>>>>>> I was just speakin