Re: Re credit card fees for Mme Annette Savoie

--00000000000050706305fa2dc789 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes; confirming there is a law prohibiting credit card surcharges in Quebec and this was previously communicated to the finance team. (Adding Gary/Elizabeth from finance to this chain.) On Tue, Apr 25, 2023 at 11:57=E2=80=AFAM Ali Malik w= rote: > Hi Steve, > > Tim thought we should bring this to your attention. > > I believe there has been a law setup recently for the province of Quebec > that we can no longer charge 2% creditcard fee to our clients that are > paying via creditcard. > > Would you mind looking into this? > > Tim please weigh in with any additional questions if you like @Timothy > Thomas > > Thank you, > > ---------- Forwarded message --------- > From: Ali Malik > Date: Tue, Apr 25, 2023 at 2:22=E2=80=AFPM > Subject: Re: Re credit card fees for Mme Annette Savoie > To: Joey Taylor > Cc: Vincenzo Nesparoli , Timothy Thomas tt@thekey.com>, Maria Licoudis , Tim Thomas tthomas@thekey.com> > > > Thank you Joey, > > Initially we did not have clients on creditcard. Maybe only 1. > > Now we have quite a few. > > @Vincenzo Nesparoli Please make > necessary corrections and do no charge creditcard fee going forward. > > > > On Tue, Apr 25, 2023 at 2:14=E2=80=AFPM Joey Taylor > wrote: > >> Hi Ali, >> >> An email was sent on March 13th (I can forward it if needed) advising th= e >> following: >> >> "Good Afternoon, >> This is to advise that in Quebec, we are no longer allowed to charge a >> credit card fee (normally 2%) to clients who pay by credit card. Please >> note this is just for Quebec, the rest of Canada will operate as we used= to. >> Let me know if you have any questions,". >> >> Thank you, >> >> On Tue, Apr 25, 2023 at 2:12=E2=80=AFPM Vincenzo Nesparoli > vincenzo.nesparoli@thekey.com> wrote: >> >>> Where do we stand on this? Do we charge the credit card fee on not, >>> >>> On Tue, Apr 25, 2023 at 11:09=E2=80=AFAM Ali Malik wrote: >>> >>>> Hi Joey, >>>> >>>> Thank you for this. >>>> >>>> @Timothy Thomas We have always charged clients 2% fee >>>> for creditcard in Quebec. >>>> >>>> Are we changing this now? >>>> >>>> We have recently been getting many creditcard clients onboarding. I >>>> think we might have like 5 now. >>>> >>>> thank you, >>>> >>>> On Tue, Apr 25, 2023 at 2:00=E2=80=AFPM Joey Taylor >>>> wrote: >>>> >>>>> Hey Ali, >>>>> >>>>> Just a reminder it is illegal to charge clients credit card fees in >>>>> Quebec so any client paying credit card should not be absorbing fees. >>>>> >>>>> Thanks, >>>>> >>>>> On Tue, Apr 25, 2023 at 1:57=E2=80=AFPM Maria Licoudis >>>>> wrote: >>>>> >>>>>> Hello Ali, >>>>>> >>>>>> I was just speaking with daughter, Suzanne, apparently she has been >>>>>> charged credit card fees, can you please resend the invoice without = the >>>>>> fees. Thank you. >>>>>> >>>>>> Best, >>>>>> Maria >>>>>> >>>>>> >>>>>> *Maria Licoudis RN* >>>>>> >>>>>> *Client Success Manager* >>>>>> >>>>>> 514