--00000000000021011705e2f92cdf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, Just to clarify, her shifts should not be live-in, but: - 48.5hrs/wk "Overnight Active Care (Hourly)" with client#11780; and - 4hrs/wk "Personal Care (Hourly or Shift)" with client#15648. Thanks for looking into this! Best, Taneshia On Mon, Jul 4, 2022 at 7:33 AM Sandra Daoust wrote: > Hi all, > > I just had a look in Ceridian and for the last pay period she was paid: > 85 hours ($1692.00) plus 10.25 live in hours ($205.41). > > @Irin Eva Can you cross reference the payroll date > with the Mavencare schedule to see if there is any issue there? > Thank you! > > > > > Sandra Daoust > > > > *Finance Manager - Canada* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > sdaoust@homecareassistance.com | Homecareassistancemontreal.ca > > > > > > On Mon, Jul 4, 2022 at 6:58 AM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Good morning Irin and Sandra, >> >> I am just following up on this text from Norma Ueda (see below). >> >> I know Irin and I spoke with her about this a few times already, but if >> you look at her unicom messages (attached), the app is showing her that = she >> got paid for 5hrs or 5.25hrs only -- not sure why, when her shifts are >> 9.5hrs or 10hrs with client#11780. This has been an ongoing issue since = she >> returned from vacation in May 2022. I do not have access to her Ceridian >> information to see if she's getting paid the full amount, and it's only = the >> Mavencare app that is showing the incorrect amount. >> >> The bookings in the Mavencare portal are correct to her schedule. Weekly >> her hours should be 52.50 hours: >> >> >> - *Mondays* =3D 11am to 3pm with EK. >> - *Tuesdays/Sundays* =3D 9:30pm to 7:30am with AC. >> - *Wednesdays/Thursdays/Fridays/Saturdays* =3D 9:30pm to 7am with AC. >> >> **Note: Sun June 19th she worked 9:30pm to 8am.* >> >> I've filed a JIRA already with Mavencare, and it's currently "under >> investigation." >> >> Would you be able to look into this? >> >> Best, >> >> Taneshia >> >> ---------- Forwarded message --------- >> From: 'Mavencare' via MavenCare Distro List >> Date: Mon, Jul 4, 2022 at 6:44 AM >> Subject: New After Hours Unicom Message Received >> To: >> >> >> Connected Home Care >> >> New Unicom Message Received Name: Norma Ueda Phone Number: 4164339583 >> Time: 06:44AM 1 Message: Good morning taneshia At 6:13 in the morning my >> apps schedule was change to ester I can not time out and do the task >> There's discrepancy again on my salary June 19 my salary $105.00 I work = the >> whole night June 26 $100.00 I work the whole night I complained to you Y= ou >> said payroll is the job of Irin I talked to Irin she said scheduling tha= t >> is your job I don't know what to do because I don't who is the right per= son >> to talk with Starting next week I don't want to work Saturday and Sunday= to >> andre because I don't get paid I will work Monday to Friday to an