Re: Why did I get an email today saying my October bill is past due? - [#1007559]

----==_mimepart_674e1a2453210_1c33fe3c1857548204195bd Content-Type: multipart/alternative; boundary="--==_mimepart_674e1a2453156_1c33fe3c1857548204194c9"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_674e1a2453156_1c33fe3c1857548204194c9 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Carol, Thank you for the confirmation of payment, We have debited = the $1267.55 from =C2=A0your =C2=A0account on file. Thank you so much for= patience while we got this corrected, hope that the mail strike ends soo= n! Thanks,=C2=A0 Lito Delapena Manager=C2=A0Customer Conta= ct & Collections Center On Mon, 2 Dec at 2:25 PM , 158166 'Jim'= James Henderson wrote:=C2=A0 Sent from my iPhone = = = On Dec 2, 2024, at 1:14=E2=80=AFPM, Lito Delapena w= rote: Hi Lito = = Please debit Jim=E2=80=99s and my account $1267.55 = = I will wait for the invoice marked Paid to be emailed to me.=C2=A0 = = Thanks = =EF=BB=BFCarol = = = = Hi Carol, = = Just forwarded over the Invoice totaling $1,267.55 via versapay and also= attached a copy here for your reference. Once you confirm receipt we wil= l charge the remaining amount and send you over a copy with the Paid stam= p. = = Thanks,=C2=A0 = = = = Lito Delapena = = Manager=C2=A0Customer Contact & Collections Center = = = = = ----==_mimepart_674e1a2453156_1c33fe3c1857548204194c9 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Carol, Thank you for the confirmation of payment, We have debit= ed the $1267.55 from =C2=A0your =C2=A0account on file. Thank you so much = for patience while we got this corrected, hope that the mail strike ends = soon! Thanks,=C2=A0 Lito Delapena Manager=C2=A0 Customer Contact & Collections = Center On M= on, 2 Dec at 2:25 PM , 158166 'Jim' James Hende= rson <cpawluk@shaw.ca> wrote:=C2=A0 Sent from my iPhone On Dec 2, 2024, at 1:14=E2=80=AFPM, Lito Delapena <billing@thekey= .com> wrote: Hi Lito Please debit Jim=E2=80=99s and my account $1267.55 = I will wait for the invoice marked Paid to be emailed to= me.=C2=A0 Thanks =EF=BB=BFCarol Hi Carol, Just forwarded over the Invoice totaling $1,267.55 via versapay and a= lso attached a copy here for your reference. Once you confirm receipt we = will charge the remaining amount and send you over a copy with the Paid s= tamp. Thanks,=C2=A0 Lito Delapena Manager=C2=A0 Customer Contact & Collections = Center <invoice-902243 (1).pdf> = 1007559:611100 = ----==_mimepart_674e1a2453156_1c33fe3c1857548204194c9-- ----==_mimepart_674e1a2453210_1c33f