Re: HCA Calgary Ads

From
Alexa Graziani <agraziani@homecareassistance.com>
To
Chuck Terlesky <cterlesky@homecareassistance.com>
CC
Audra Williams <audraw@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Fri, 11 Feb 2022 09:36:24 -0800
Folder
INBOX
📎 Screen Shot 2022-01-31 at 2.56.41 PM.png
Hi Chuck,

Yes, I have a report slated to send to you and Timothy by EOD.

Sincerely,

On Fri, Feb 11, 2022 at 9:34 AM Chuck Terlesky <
cterlesky@homecareassistance.com> wrote:

> Hi Alexa,
>
> Can we get an update on our campaigns this week? Another slow week of
> leads only two from google - is there any way I can assist the new vendor
> with local intel?
>
> I am getting nervous about the low activity happening. I'm available to
> hop on a call asap if needed.
>
> Looking forward to hearing from you,
> Chuck
>
>
> On Tue, Feb 1, 2022 at 3:24 PM Alexa Graziani <
> agraziani@homecareassistance.com> wrote:
>
>> I believe it was just the 31st. I was under the impression our contract
>> with the vendor was up on the 1st but it seems it was up on the 31st. We
>> paused the ads and are relaunching with the new vendor today. I'll look
>> into your campaign in more detail this week.
>>
>> On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky <
>> cterlesky@homecareassistance.com> wrote:
>>
>>> Hi Alexa,
>>>
>>> Do you know how many vanity numbers with campaigns were not working?
>>>
>>> The data you previously presented showed 69 conversions from Nov to Jan
>>> - I would like to find out how many of those conversions actually made it
>>> to call our office? As you know, we have been experiencing a lower volume
>>> of intake calls since the third-party vendor took over the campaigns. This
>>> could be a reason "why," and if this is the case, then a conversation
>>> should be had with the vendor as this has cost us a lot of money for
>>> nothing.
>>>
>>> Looking forward to hearing from you and your thoughts on this matter
>>>
>>> Regards,
>>> Chuck
>>>
>>> On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani <
>>> agraziani@homecareassistance.com> wrote:
>>>
>>>> The 403 # is now showing - Callrail should get setup tomorrow.
>>>>
>>>> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png]
>>>>
>>>> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani <
>>>> agraziani@homecareassistance.com> wrote:
>>>>
>>>>> Thanks for letting me know! I'll look into this right away.
>>>>>
>>>>> This could have to do with the fact that we are transitioning the
>>>>> Callrail tomorrow and so the numbers are changing. All your old numbers are
>>>>> supposed to get ported into there.
>>>>>
>>>>> Sincerely,
>>>>>
>>>>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky <
>>>>> cterlesky@homecareassistance.com> wrote:
>>>>>
>>>>>> Hi Alexa,
>>>>>>
>>>>>> We have received two messages now that when a prospect clicks on the
>>>>>> google ad the phone number is out of service.
>>>>>>
>>>>>> Can you confirm that all campaigns are using 403-301-3777 for their
>>>>>> contact number - I don't believe that the other vanity numbers ported over
>>>>>> from SABA. Can we confirm?
>>>>>>
>>>>>> Regards,
>>>>>> Chuck
>>>>>>
>>>>>> --
>>>>>> Chuck Terlesky B.A., CCPE
>>>>>> General Manager
>>>>>> Home Care Assistance of Calgary, Alberta
>>>>>> Office: 403-301-3777
>>>>>> 10333 Southport Rd SW, Unit 107
>>>>>> HomeCareAssistanceCalgary.ca
>>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>>> ---
>>>>>> Read Our Testimonials
>>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>>> Join Our Newsletter
>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>> <https://homecareassistance.com>
>>>>>> Champions of Longevity
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Alexa Graziani
>>>>> Growth Marketing Manager
>>>>> Home Care Assistance
>>>>> Office: 650-462-9501
>>>>> Mobile: 415-840-4233
>>>>> Fax: 650-462-9501
>>>>>
>>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>
>>>> --
>>>> Alexa Graziani
>>>> Growth Marketing Manager
>>>> Home Care Assistance
>>>> Office: 650-462-9501
>>>> Mobile: 415-840-4233
>>>> Fax: 650-462-9501
>>>>
>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>
>>>>
>>>
>>> --
>>> Chuck Terlesky B.A., CCPE
>>> General Manager
>>> Home Care Assistance of Calgary, Alberta
>>> Office: 403-301-3777
>>> 10333 Southport Rd SW, Unit 107
>>> HomeCareAssistanceCalgary.ca
>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>> ---
>>> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
>>> Join Our Newsletter
>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>> We Are Hiring! <https://homecareassistance.com/careers>
>>> <https://homecareassistance.com>
>>> Champions of Longevity
>>>
>>
>>
>> --
>> Alexa Graziani
>> Growth Marketing Manager
>> Home Care Assistance
>> Office: 650-462-9501
>> Mobile: 415-840-4233
>> Fax: 650-462-9501
>>
>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>
>>
>
> --
> Chuck Terlesky B.A., CCPE
> General Manager
> Home Care Assistance of Calgary, Alberta
> Office: 403-301-3777
> 10333 Southport Rd SW, Unit 107
> HomeCareAssistanceCalgary.ca
> Click Here <https://linktr.ee/hcacalgary> For Information
> ---
> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
> Join Our Newsletter
> <https://homecareassistance.com/healthy-longevity-newsletter>
> We Are Hiring! <https://homecareassistance.com/careers>
> <https://homecareassistance.com>
> Champions of Longevity
>


-- 
Alexa Graziani
Growth Marketing Manager
Home Care Assistance
Office: 650-462-9501
Mobile: 415-840-4233
Fax: 650-462-9501

www.HomeCareAssistance.com <https://homecareassistance.com/>

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