--00000000000032829205d7c182aa Content-Type: multipart/alternative; boundary="00000000000032829105d7c182a9" --00000000000032829105d7c182a9 Content-Type: text/plain; charset="UTF-8" Hi Chuck, Yes, I have a report slated to send to you and Timothy by EOD. Sincerely, On Fri, Feb 11, 2022 at 9:34 AM Chuck Terlesky wrote: > Hi Alexa, > > Can we get an update on our campaigns this week? Another slow week of > leads only two from google - is there any way I can assist the new vendor > with local intel? > > I am getting nervous about the low activity happening. I'm available to > hop on a call asap if needed. > > Looking forward to hearing from you, > Chuck > > > On Tue, Feb 1, 2022 at 3:24 PM Alexa Graziani agraziani@homecareassistance.com> wrote: > >> I believe it was just the 31st. I was under the impression our contract >> with the vendor was up on the 1st but it seems it was up on the 31st. We >> paused the ads and are relaunching with the new vendor today. I'll look >> into your campaign in more detail this week. >> >> On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky > cterlesky@homecareassistance.com> wrote: >> >>> Hi Alexa, >>> >>> Do you know how many vanity numbers with campaigns were not working? >>> >>> The data you previously presented showed 69 conversions from Nov to Jan >>> - I would like to find out how many of those conversions actually made it >>> to call our office? As you know, we have been experiencing a lower volume >>> of intake calls since the third-party vendor took over the campaigns. This >>> could be a reason "why," and if this is the case, then a conversation >>> should be had with the vendor as this has cost us a lot of money for >>> nothing. >>> >>> Looking forward to hearing from you and your thoughts on this matter >>> >>> Regards, >>> Chuck >>> >>> On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani >> agraziani@homecareassistance.com> wrote: >>> >>>> The 403 # is now showing - Callrail should get setup tomorrow. >>>> >>>> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png] >>>> >>>> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani >>> agraziani@homecareassistance.com> wrote: >>>> >>>>> Thanks for letting me know! I'll look into this right away. >>>>> >>>>> This could have to do with the fact that we are transitioning the >>>>> Callrail tomorrow and so the numbers are changing. All your old numbers are >>>>> supposed to get ported into there. >>>>> >>>>> Sincerely, >>>>> >>>>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky >>>> cterlesky@homecareassistance.com> wrote: >>>>> >>>>>> Hi Alexa, >>>>>> >>>>>> We have received two messages now that when a prospect clicks on the >>>>>> google ad the phone number is out of service. >>>>>> >>>>>> Can you confirm that all campaigns are using 403-301-3777 for their >>>>>> contact number - I don't believe that the other vanity numbers ported over >>>>>> from SABA. Can we confirm? >>>>>> >>>>>> Regards, >>>>>> Chuck >>>>>> >>>>>> -- >>>>>> Chuck Terlesky B.A., CCPE >>>>>> General Manager >>>