We are still working on this for NY as well. It is taking a lot longer
than expected.
Thank you!
On Mon, Apr 10, 2023 at 6:47 AM Timothy Thomas <tt@thekey.com> wrote:
> Hi Lucas.
>
> We will manually export the data ASAP. Should have it completed within the
> next two weeks.
>
> Thanks
>
> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro <lmotro@thekey.com> wrote:
>
>> Timothy, are we talking about a couple hundred caregivers? Sounds like
>> bulk download not an option and we can't ask to maintain the Mavencare
>> portal indefinitely so maybe you can advise whether we can look at
>> downloading caregiver files individually which it sounds like our Caregiver
>> Ambassador has already started doing. Let us know if you have a different
>> perspective.
>>
>> Thanks,
>> L
>>
>> On Tue, Apr 4, 2023 at 6:10 PM Michelle Verbruggen <
>> michelle.verbruggen@vivtechnologies.com> wrote:
>>
>>> Hi Tim,
>>>
>>> Unfortunately, we cannot assist with a bulk download of the data.
>>>
>>> Although we maintained the database for the remainder of March as a
>>> buffer period, there is significant cost associated with this maintenance.
>>> We were set to disconnect on March 31st, however, following your email will
>>> revert back on the cost to extend/continue access for the month of April.
>>>
>>> Best,
>>>
>>> Michelle
>>>
>>> *Michelle Verbruggen*
>>> Chief of Staff
>>> vivtechnologies.com
>>>
>>>
>>>
>>>> From: Timothy Thomas <tt@thekey.com>
>>>> Date: Fri, Mar 31, 2023 at 11:47 AM
>>>> Subject: Fwd: Maven Care Portal
>>>> To: Ryan Alexander <ryan.alexander@vivtechnologies.com>
>>>>
>>>>
>>>> Hi Ryan,
>>>>
>>>> Are you able to support with the request below, before we lose access
>>>> to the portal?
>>>>
>>>> Thanks
>>>> Tim
>>>>
>>>> ---------- Forwarded message ---------
>>>> From: Kathryn Nester <knester@thekey.com>
>>>> Date: Fri, Mar 31, 2023 at 10:21 AM
>>>> Subject: Maven Care Portal
>>>> To: Timothy Thomas <tt@thekey.com>
>>>>
>>>>
>>>> Hi Tim,
>>>>
>>>> I still need various Mavencare caregiver's documents. I've slowly been
>>>> doing it but it's time consuming as you have to go through each file and
>>>> download it individually.
>>>>
>>>> If it's possible for them to download them in bulk for each caregiver
>>>> that would be helpful
>>>>
>>>> We also have staff come to us for previous letters of employment and
>>>> various information about their employment. If we lose access to the portal
>>>> we won't have a lot of that information, who should we direct them to speak
>>>> with in those instances?
>>>>
>>>> Thanks,
>>>> Kathryn
>>>>
>>>> --
>>>>
>>>> Kathryn Nester
>>>>
>>>> Caregiver Ambassador
>>>>
>>>> ___________________
>>>>
>>>>
>>>> Office: 416-488-8777
>>>>
>>>>
>>>> TheKey.ca <https://thekey.ca/>
>>>>
>>>> [image: TheKey]
>>>>
>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <tt@thekey.com>
>>>> (514) 591-9387
>>>> TheKey.ca <https://www.thekey.ca/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>> [image: http://www.vivtechnologies.com/new-name]
>>>> <http://www.vivtechnologies.com/new-name>
>>>>
>>>> [image: http://www.vivtechnologies.com/new-name]
>>>> <http://www.vivtechnologies.com/new-name>
>>>>
>>>
>>> [image: http://www.vivtechnologies.com/new-name]
>>> <http://www.vivtechnologies.com/new-name>
>>>
>>
--
Audra Williams
Director, Divisional Operations
*Please note my email has changed:*
audraw@TheKey.com <https://brand.thekey.com/esg/Audra.Williams@TheKey.com>
(425) 757-7027
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>