--0000000000006d1635064473f4dd Content-Type: multipart/alternative; boundary="0000000000006d1634064473f4dc" --0000000000006d1634064473f4dc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI All, @An Ly @Laura Horval thank you both for hopping on a call this afternoon to discuss the pending Deupree house refund. Pending action: Laura to work with Vendor to complete onboarding set up tomorrow morning. Once completed, Laura confirm via this thread that the onboarding documents have been completed. Lito to submit completed check refund request form to invoices@thekey.coupahost.com. Advise An once submitted so it can be escalated and processed by PSG. Please let know if i missed any additional information Thank you, Lito Delapena Customer Contact and Collections Manager | TheKey Mobile: 619-722-8561 On Tue, Nov 25, 2025 at 8:52=E2=80=AFAM wrote: > Hi Laura, > > > > If the vendor is already in Coupa, and they have an invoice please send i= t > to our invoice submission email: invoices@thekey.coupahost.com > > > > If you don=E2=80=99t have an invoice for them, please log into Coupa and = submit a > check request. I=E2=80=99ve attached the check request process. Please le= t me know > if you have any questions. > > > > Thanks, > > > > > > > > An Ly > > Accounts Payable Manager| *TheKey* > > > > > > *From:* Laura Horval > *Sent:* Tuesday, November 25, 2025 5:52 AM > *To:* an.ly@thekey.com > *Cc:* Will Reid ; Faith Jones ; > Lyndsey Organ ; Trish Nguyen trish.nguyen@thekey.com>; Lito Delapena ; > Michelle Schefter ; Timothy Thomas tt@thekey.com> > *Subject:* Re: Reimbursement Request > > > > Good Morning, > > > > I have requested Deupree House to be a vendor- when I went to submit the > request it flagged that we had an ERS account. Please let me know if you > need anything else. Thank you! > > > > On Mon, Nov 24, 2025 at 3:00=E2=80=AFPM wrote: > > Good morning Laura, > > > > We don=E2=80=99t have this vendor in Coupa. Please request the supplier f= ollow the > attached guidelines. > > > > I am looping in @Faith Jones to assist. She > manages our vendor onboarding process. > > > > Thanks, > > > > An Ly > > Accounts Payable Manager| *TheKey* > > > > > > *From:* Laura Horval > *Sent:* Monday, November 24, 2025 6:15 AM > *To:* Will Reid > *Cc:* Lyndsey Organ ; Trish Nguyen trish.nguyen@thekey.com>; Lito Delapena ; > Michelle Schefter ; Timothy Thomas tt@thekey.com>; An Ly > *Subject:* Re: Reimbursement Request > > > > Good Morning, > > > > Can someone please advise on how to add Deupree House as a vendor in > Coupa- is this the new supplier request? If so, it is requiring me to > upload a contract file. Can I just upload the client consent agreement fo= r > the Key Cleaning account? > > > > On Fri, Nov 21, 2025 at 4:31=E2=80=AFPM Will Reid wrot= e: > > Thanks everyone for escalating this. Appreciate your understanding of the > urgency. > > > > Have a great weekend! > > > > *Will Reid* > > Partner | *TheKey* > > Mobile: 51