Re: HCA Calgary - Analytics Portal

Please add on my end:
1. Shiella Brocal - sbrocal@homecareassistance.com

Thank you.

On Thu, Feb 10, 2022 at 1:29 PM Timothy Thomas <tt@homecareassistance.com>
wrote:

> Hi Lucas,
>
> Please add these users to the CCM Incentive report in the analytics portal
>
> Maria Licoudis - CCM in Montreal - mlicoudis@homecareassistance.com
> Stephanie Demers - CCM in Montreal - sdemers@homecareassistance.com
> Dominique Jacobs - CCM in Montreal - djacobs@homecareassistance.com
> Christina Leo - CCM in Montreal - cleo@homecareassistance.com
>
> For the rest of Canada, can you please send Lucas the list of CCM's you
> would like included on the CCM incentive.
>
> Thank you
>
> On Tue, Feb 8, 2022 at 1:22 PM Lucas Hynes <
> data_reporting-support@homecareassistance.com> wrote:
>
>> Hi Chuck,
>>
>> I was able to go through and look at the profiles of the CCMs you listed.
>> It looks like they all have the correct permissions so the problem could be
>> local to their machines. Please have them try and clear their cookies,
>> cache, and history, and then try to login again. If this fails please reach
>> back out with a screenshot of what they are seeing on the ap when they try
>> and view the reports and I can continue to look at it.
>> ​
>> Hi Tim,
>> ​
>> If this is around the same problem then the above solution should be
>> generally applicable to all CCMs. If the request is to get CCMs access to
>> the ap then I would need a list of the people to be added, their associated
>> office, and their job title. Please let me know if you have any questions
>> or concerns about this or if I misunderstood!
>>
>> Thanks,
>>
>> Lucas Hynes
>>
>>
>> On Mon, 7 Feb at 4:39 PM , Timothy Thomas <tt@homecareassistance.com>
>> wrote:
>> Hi Lucas,
>>
>> While we're at it, can we please get all CCM's in Canada added. Let me
>> know if you need me to pull a list together.
>>
>> Thanks,
>> Tim
>>
>> On Mon, Feb 7, 2022 at 4:25 PM Chuck Terlesky <
>> cterlesky@homecareassistance.com> wrote:
>>
>>> Hi Lucas,
>>>
>>> I have access to all of the reports - It's our CCM's that don't have
>>> access to the "office reports".  (example: ccm scorecard, client retention,
>>> intake pipeline, client start list, etc.) The ccm's are Shawntel Sousa,
>>> Luna Vinluan and Jamie Fewchuk.
>>>
>>> Hope this helps, let me know if you need additional information.
>>>
>>> Regards,
>>> Chuck
>>>
>>> On Mon, Feb 7, 2022 at 9:11 AM Lucas Hynes <
>>> data_reporting-support@homecareassistance.com> wrote:
>>>
>>>> Hi Chuck,
>>>>
>>>> When looking at the office filter in the CCM Scorecard I am able to see
>>>> Calgary, Can you see it in this report? If so which reports under the
>>>> Office Reports are you having trouble with? If not then please let me know
>>>> so I can look into that with your profile settings.
>>>>
>>>> Thanks,
>>>>
>>>> Lucas Hynes
>>>>
>>>>
>>>> On Thu, 3 Feb at 1:35 PM , Chuck Terlesky <
>>>> cterlesky@homecareassistance.com> wrote:
>>>> Hi Team DART,
>>>>
>>>> We are an office in Calgary, Alberta - Canada.
>>>>
>>>> We have some issues with the CCM's accessing "office reports" in the
>>>> Analytics portal. Currently, it seems that our city "Calgary," is not
>>>> listed as a location for any data.
>>>>
>>>> Would it be possible to have Calgary added to the reports so we can
>>>> have our pipeline meetings?
>>>>
>>>> Let me know if you have any questions or need additional information.
>>>>
>>>> Regards,
>>>> Chuck
>>>>
>>>>
>>>>
>>>> --
>>>> Chuck Terlesky B.A., CCPE
>>>> General Manager
>>>> Home Care Assistance of Calgary, Alberta
>>>> Office: 403-301-3777
>>>> 10333 Southport Rd SW, Unit 107
>>>> HomeCareAssistanceCalgary.ca
>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>> ---
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>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
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>>>>
>>>>
>>>
>>> --
>>> Chuck Terlesky B.A., CCPE
>>> General Manager
>>> Home Care Assistance of Calgary, Alberta
>>> Office: 403-301-3777
>>> 10333 Southport Rd SW, Unit 107
>>> HomeCareAssistanceCalgary.ca
>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>> ---
>>> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
>>> Join Our Newsletter
>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>> We Are Hiring! <https://homecareassistance.com/careers>
>>> <https://homecareassistance.com>
>>> Champions of Longevity
>>>
>>
>>
>> --
>> Timothy Thomas
>> Head of Canada
>> Home Care Assistance
>> Office: 514-907-5065
>> Fax: 514-221-4265
>> 4464 Ste Catherine West
>> Westmount, QC, H3Z1R7
>> HomeCareAssistanceMontreal.ca
>> ---
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>> <https://www.homecareassistancemontreal.ca/reviews.html>
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>> <https://homecareassistance.com>
>> Champions of Longevity
>>
>> 27872:611100
>>
>
>
> --
> Timothy Thomas
> Head of Canada
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca
> ---
> Read Our Testimonials
> <https://www.homecareassistancemontreal.ca/reviews.html>
> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>
> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/>
> <https://www.facebook.com/HCAGreaterMTL>
> <https://homecareassistance.com>
> Champions of Longevity
>


-- 

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