Re: 146220 Tanzil-Ur-Rehman Muahammad - Collection of Overdue Balance of $15,931.24 on Invoices 1100452, 1109575, 1110810, 1118717, 1124546, 1129590, 1133675, 1140292, & 1144319 - [#1243432]

--000000000000113f810645ffc40e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, I'm unable to send attachments with Gmail for some reason. But I've texted the screenshots to Krystal with the complete information. She would forward you and Timon. If you can send me the correct information by today with the invoices outstanding, I shall be able to clear off that complere balance by today. Please note in the meantime, I've made a $3K transfer for partial invoice #1129590. $75 is remaining on that invoice. Thank you. On Fri, Dec 12, 2025, 5:27=E2=80=AFp.m. Marc Atkinson = wrote: > Hi Nimra, > > We need to follow up with you to confirm if you could please send us the > complete screenshot of the bill payment screen which shows the areas that > need to be filled out? > > Also, we do need you to send us an Etransfer prior to Monday, for as much > as you can send in one payment. We need to start getting the account > balance down. It is now at $25,121.99, and the rate that the balance is > increasing is unsustainable to maintain. We can also process a payment ov= er > the phone through the PAD account that is being used to send the Etransfe= r > payments. There is no fee for doing this. > > Thank you. > > Regards, > > Marc Atkinson > Senior Client Account Specialist > Customer Contact & Collections Center > 866-226-1702 - Main Line > 239-264-1290 - Direct > billing@thekey.com > > On Wed, 10 Dec at 12:54 PM , Marc Atkinson wrote: > Hi Nimra, > > After review, we are hoping that you could please send us a complete > screenshot of the bill payment screen which shows the areas that need to = be > filled out. The screenshot you sent explaining that the account number is > 16 digits was very helpful, but in order to fully resolve this matter, we > feel we also need to confirm the other areas that need to be filled out o= n > your end. From there, we should hopefully be able to provide you with the > information you need. > > Thank you! > > Regards, > > Marc Atkinson > Senior Client Account Specialist > Customer Contact & Collections Center > 866-226-1702 - Main Line > 239-264-1290 - Direct > billing@thekey.com > > On Wed, 10 Dec at 9:59 AM , Marc Atkinson wrote: > Hi Nimra, > > Thank you for confirming that. > > We will need to look into this and hope to get you the information you > need by the end of the day. > > Regards, > > Marc Atkinson > Senior Client Account Specialist > Customer Contact & Collections Center > 866-226-1702 - Main Line > 239-264-1290 - Direct > billing@thekey.com > > On Wed, 10 Dec at 12:27 AM , 146220 Tanzil-Ur-Rehman Muahammad - Toronto = nimraazeem85@gmail.com> wrote: > Hello Marc > > As mentioned before it should be 16 digits. > Please see attached screenshot 4011771642 doesn't seem to work. > Kindly send me the 16 digits and the unpaid invoices so I can bring the > balance upto date today. > > Thank you > > On Tue, Dec 9, 2025, 11:33=E2=80=AFa.m. Marc Atkinson wrote: > >> Hi Nimra, >> >>