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Re: HCA Calgary Ads

From
Chuck Terlesky <cterlesky@homecareassistance.com>
To
Alexa Graziani <agraziani@homecareassistance.com>
CC
Audra Williams <audraw@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>
Date
Fri, 11 Feb 2022 11:20:28 -0700
Folder
INBOX
📎 Screen Shot 2022-01-31 at 2.56.41 PM.png
Hi Alexa,

Thanks for the update, looking forward to the email.

Regards,
Chuck

On Fri, Feb 11, 2022 at 10:36 AM Alexa Graziani <
agraziani@homecareassistance.com> wrote:

> Hi Chuck,
>
> Yes, I have a report slated to send to you and Timothy by EOD.
>
> Sincerely,
>
> On Fri, Feb 11, 2022 at 9:34 AM Chuck Terlesky <
> cterlesky@homecareassistance.com> wrote:
>
>> Hi Alexa,
>>
>> Can we get an update on our campaigns this week? Another slow week of
>> leads only two from google - is there any way I can assist the new vendor
>> with local intel?
>>
>> I am getting nervous about the low activity happening. I'm available to
>> hop on a call asap if needed.
>>
>> Looking forward to hearing from you,
>> Chuck
>>
>>
>> On Tue, Feb 1, 2022 at 3:24 PM Alexa Graziani <
>> agraziani@homecareassistance.com> wrote:
>>
>>> I believe it was just the 31st. I was under the impression our contract
>>> with the vendor was up on the 1st but it seems it was up on the 31st. We
>>> paused the ads and are relaunching with the new vendor today. I'll look
>>> into your campaign in more detail this week.
>>>
>>> On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky <
>>> cterlesky@homecareassistance.com> wrote:
>>>
>>>> Hi Alexa,
>>>>
>>>> Do you know how many vanity numbers with campaigns were not working?
>>>>
>>>> The data you previously presented showed 69 conversions from Nov to Jan
>>>> - I would like to find out how many of those conversions actually made it
>>>> to call our office? As you know, we have been experiencing a lower volume
>>>> of intake calls since the third-party vendor took over the campaigns. This
>>>> could be a reason "why," and if this is the case, then a conversation
>>>> should be had with the vendor as this has cost us a lot of money for
>>>> nothing.
>>>>
>>>> Looking forward to hearing from you and your thoughts on this matter
>>>>
>>>> Regards,
>>>> Chuck
>>>>
>>>> On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani <
>>>> agraziani@homecareassistance.com> wrote:
>>>>
>>>>> The 403 # is now showing - Callrail should get setup tomorrow.
>>>>>
>>>>> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png]
>>>>>
>>>>> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani <
>>>>> agraziani@homecareassistance.com> wrote:
>>>>>
>>>>>> Thanks for letting me know! I'll look into this right away.
>>>>>>
>>>>>> This could have to do with the fact that we are transitioning the
>>>>>> Callrail tomorrow and so the numbers are changing. All your old numbers are
>>>>>> supposed to get ported into there.
>>>>>>
>>>>>> Sincerely,
>>>>>>
>>>>>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky <
>>>>>> cterlesky@homecareassistance.com> wrote:
>>>>>>
>>>>>>> Hi Alexa,
>>>>>>>
>>>>>>> We have received two messages now that when a prospect clicks on the
>>>>>>> google ad the phone number is out of service.
>>>>>>>
>>>>>>> Can you confirm that all campaigns are using 403-301-3777 for their
>>>>>>> contact number - I don't believe that the other vanity numbers ported over
>>>>>>> from SABA. Can we confirm?
>>>>>>>
>>>>>>> Regards,
>>>>>>> Chuck
>>>>>>>
>>>>>>> --
>>>>>>> Chuck Terlesky B.A., CCPE
>>>>>>> General Manager
>>>>>>> Home Care Assistance of Calgary, Alberta
>>>>>>> Office: 403-301-3777
>>>>>>> 10333 Southport Rd SW, Unit 107
>>>>>>> HomeCareAssistanceCalgary.ca
>>>>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>>>>> ---
>>>>>>> Read Our Testimonials
>>>>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>>>>> Join Our Newsletter
>>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>>> <https://homecareassistance.com>
>>>>>>> Champions of Longevity
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Growth Marketing Manager
>>>>>> Home Care Assistance
>>>>>> Office: 650-462-9501
>>>>>> Mobile: 415-840-4233
>>>>>> Fax: 650-462-9501
>>>>>>
>>>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Alexa Graziani
>>>>> Growth Marketing Manager
>>>>> Home Care Assistance
>>>>> Office: 650-462-9501
>>>>> Mobile: 415-840-4233
>>>>> Fax: 650-462-9501
>>>>>
>>>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>
>>>> --
>>>> Chuck Terlesky B.A., CCPE
>>>> General Manager
>>>> Home Care Assistance of Calgary, Alberta
>>>> Office: 403-301-3777
>>>> 10333 Southport Rd SW, Unit 107
>>>> HomeCareAssistanceCalgary.ca
>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>> ---
>>>> Read Our Testimonials
>>>> <http://HomeCareAssistanceCalgary.ca#testimonials>
>>>> Join Our Newsletter
>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>> <https://homecareassistance.com>
>>>> Champions of Longevity
>>>>
>>>
>>>
>>> --
>>> Alexa Graziani
>>> Growth Marketing Manager
>>> Home Care Assistance
>>> Office: 650-462-9501
>>> Mobile: 415-840-4233
>>> Fax: 650-462-9501
>>>
>>> www.HomeCareAssistance.com <https://homecareassistance.com/>
>>>
>>>
>>
>> --
>> Chuck Terlesky B.A., CCPE
>> General Manager
>> Home Care Assistance of Calgary, Alberta
>> Office: 403-301-3777
>> 10333 Southport Rd SW, Unit 107
>> HomeCareAssistanceCalgary.ca
>> Click Here <https://linktr.ee/hcacalgary> For Information
>> ---
>> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
>> Join Our Newsletter
>> <https://homecareassistance.com/healthy-longevity-newsletter>
>> We Are Hiring! <https://homecareassistance.com/careers>
>> <https://homecareassistance.com>
>> Champions of Longevity
>>
>
>
> --
> Alexa Graziani
> Growth Marketing Manager
> Home Care Assistance
> Office: 650-462-9501
> Mobile: 415-840-4233
> Fax: 650-462-9501
>
> www.HomeCareAssistance.com <https://homecareassistance.com/>
>
>

-- 
Chuck Terlesky B.A., CCPE
General Manager
Home Care Assistance of Calgary, Alberta
Office: 403-301-3777
10333 Southport Rd SW, Unit 107
HomeCareAssistanceCalgary.ca
Click Here <https://linktr.ee/hcacalgary> For Information
---
Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
Join Our Newsletter
<https://homecareassistance.com/healthy-longevity-newsletter>
We Are Hiring! <https://homecareassistance.com/careers>
<https://homecareassistance.com>
Champions of Longevity

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