--0000000000000d33a105d7c220aa Content-Type: multipart/alternative; boundary="0000000000000d339f05d7c220a9" --0000000000000d339f05d7c220a9 Content-Type: text/plain; charset="UTF-8" Hi Alexa, Thanks for the update, looking forward to the email. Regards, Chuck On Fri, Feb 11, 2022 at 10:36 AM Alexa Graziani wrote: > Hi Chuck, > > Yes, I have a report slated to send to you and Timothy by EOD. > > Sincerely, > > On Fri, Feb 11, 2022 at 9:34 AM Chuck Terlesky cterlesky@homecareassistance.com> wrote: > >> Hi Alexa, >> >> Can we get an update on our campaigns this week? Another slow week of >> leads only two from google - is there any way I can assist the new vendor >> with local intel? >> >> I am getting nervous about the low activity happening. I'm available to >> hop on a call asap if needed. >> >> Looking forward to hearing from you, >> Chuck >> >> >> On Tue, Feb 1, 2022 at 3:24 PM Alexa Graziani > agraziani@homecareassistance.com> wrote: >> >>> I believe it was just the 31st. I was under the impression our contract >>> with the vendor was up on the 1st but it seems it was up on the 31st. We >>> paused the ads and are relaunching with the new vendor today. I'll look >>> into your campaign in more detail this week. >>> >>> On Tue, Feb 1, 2022 at 11:47 AM Chuck Terlesky >> cterlesky@homecareassistance.com> wrote: >>> >>>> Hi Alexa, >>>> >>>> Do you know how many vanity numbers with campaigns were not working? >>>> >>>> The data you previously presented showed 69 conversions from Nov to Jan >>>> - I would like to find out how many of those conversions actually made it >>>> to call our office? As you know, we have been experiencing a lower volume >>>> of intake calls since the third-party vendor took over the campaigns. This >>>> could be a reason "why," and if this is the case, then a conversation >>>> should be had with the vendor as this has cost us a lot of money for >>>> nothing. >>>> >>>> Looking forward to hearing from you and your thoughts on this matter >>>> >>>> Regards, >>>> Chuck >>>> >>>> On Mon, Jan 31, 2022 at 3:57 PM Alexa Graziani >>> agraziani@homecareassistance.com> wrote: >>>> >>>>> The 403 # is now showing - Callrail should get setup tomorrow. >>>>> >>>>> [image: Screen Shot 2022-01-31 at 2.56.41 PM.png] >>>>> >>>>> On Mon, Jan 31, 2022 at 12:21 PM Alexa Graziani >>>> agraziani@homecareassistance.com> wrote: >>>>> >>>>>> Thanks for letting me know! I'll look into this right away. >>>>>> >>>>>> This could have to do with the fact that we are transitioning the >>>>>> Callrail tomorrow and so the numbers are changing. All your old numbers are >>>>>> supposed to get ported into there. >>>>>> >>>>>> Sincerely, >>>>>> >>>>>> On Mon, Jan 31, 2022 at 12:15 PM Chuck Terlesky >>>>> cterlesky@homecareassistance.com> wrote: >>>>>> >>>>>>> Hi Alexa, >>>>>>> >>>>>>> We have received two messages now that when a prospect clicks on the >>>>>>> google ad the phone number is out of service. >>>>>>> >>>>>>> Can you confirm that all campaigns are using