RE: Rents

Hi Michael,

 

I understand your frustration as we try to work towards a resolution and agree that our account should be reviewed frequently. I have confirmed that we did not submit a payment in August, and our payment method is going to be submitted by ACH only. 

 

My apologies for the confusion of the spreadsheet as it was not intended to cause confusion. I’ve summarized the numbers below. 



 

If it would be best for your accountant to call me and work through this, I am more than happy to speak with them.

 

Thank You,

 

Shavon Brown

Senior Accountant
(870) 293-6661 ext.790009
El Dorado, AR


TheKey.com

 

 

From: Michael <dmike@videotron.ca> 
Sent: Thursday, September 5, 2024 6:45 PM
To: charlashavon.brown@thekey.com
Cc: Madonna Borger <madonna.borger@thekey.com>; Timothy Thomas <tt@thekey.com>
Subject: Re: Rents

 

Hi Shavon

 

I have read your email.

I am going to have my accountant look at the file from January 1,2024.

This file that I do not follow has been a real mess.

I have brought these discrepancies to the attention of Key several times in the past 6 months, as well as me telling you not to pay August rent. 

 

Firstly the amount of monthly rent is correct so that is one thing.

Secondly no more cheques, and payment if possible must come from 1 source.

Thirdly I will be keeping my eye on the file to insure these discrepancies do not happen again.

Lastly I think a review or summary every 6 months is in order to make sure the file is correct.

I, or my lease account will be getting back to you ASAP to confirm your numbers.

Thanks

 

Michael Dennis

MD Property Management

514-240-3077

 

 





On Sep 5, 2024, at 4:31 PM, charlashavon.brown@thekey.com <mailto:charlashavon.brown@thekey.com>  wrote:

 

Hi Michael,

 

After researching our payment history and comparing it to what is billed each month, I show that we should have a credit balance of $12,136.04 as of today, September 5, 2024. Due to several months of submitting double payments and continuing submitting payments until July 2, 2024, we have a credit balance on our account and have applied it towards the rent. 

 

I have attached a file listing our payment transactions history for 2024. We will continue to apply the credit balance to the October 2024 rent and November rent. Since the remaining credit balance will not cover the full rent amount for November, we will submit an ACH payment of $554.46 in November 2024. We will resume paying the full rent amount of $6,345.25 starting December 2024. 

 

Please let us know if you have any questions. 

 

Thank You,

 

Shavon Brown

Senior Accountant
(870) 293-6661 ext.790009
El Dorado, AR


TheKey.com <http://thekey.com/> 

 

 

From: Madonna Borger <madonna.borger@thekey.com <mailto:madonna.borger@thekey.com> > 
Sent: Wednesday, September 4, 2024 2:12 PM
To: Michael <dmike@videotron.ca <mailto:dmike@videotron.ca> >; Shavon Brown <charlashavon.brown@thekey.com <mailto:charlashavon.brown@thekey.com> >
Subject: Re: Rents

 

Michael,

I have added Shavon here the lease accountant to help answer September rent.

Also, havent heard back from Tim so will reach out ot him,

Thanks

 

 

On Wed, Sep 4, 2024 at 12:09 PM Michael <dmike@videotron.ca <mailto:dmike@videotron.ca> > wrote:

Hi Madonna

 

My clerk tells me that I have not received September rent yet.

As well I have not heard back for the renewal proposal?


Michael Dennis

MD Property Management

514-240-3077

 

 






On Jul 29, 2024, at 2:31 PM, Madonna Borger <madonna.borger@thekey.com <mailto:madonna.borger@thekey.com> > wrote:

 

Sounds great.....thank you.

 

On Mon, Jul 29, 2024 at 11:29 AM Michael <dmike@videotron.ca <mailto:dmike@videotron.ca> > wrote:

I am ok with that NO MORE CHEQUES.   

LOL.

As of today I think you should start doing the electronic payments for the new rental amount September 1, 2024 if that is ok with you?


Michael Dennis

MD Property Management

514-240-3077

 

 






On Jul 29, 2024, at 2:20 PM, Madonna Borger <madonna.borger@thekey.com <mailto:madonna.borger@thekey.com> > wrote:

 

But we are stopping that account that has the post dated checks that is why we are wanting to make sure we are up to date so then we can send payment to you starting on the correct month.

Thanks

 

 

On Mon, Jul 29, 2024 at 11:18 AM Michael <dmike@videotron.ca <mailto:dmike@videotron.ca> > wrote:

FYI


Michael Dennis

MD Property Management

514-240-3077

 

 






Begin forwarded message:

 

From: Michael <dmike@videotron.ca <mailto:dmike@videotron.ca> >

Subject: Rents

Date: July 1, 2024 at 1:05:52 PM EDT

To: tim Thomas <tthomas@thekey.com <mailto:tthomas@thekey.com> >

 

Hi Tim

 

Happy Canada day hope you and the family are enjoying the day.

 

Tim, since you have given your post dates everything seems to be fine now. As I said before I do not verify your rental payments every month.

Can you make sure that Key is not sending me any rents, going forward since it seems to be clean now.

Thanks


Michael Dennis

MD Property Management

514-240-3077

 

 

 

 




 

-- 


Madonna Borger 


Real Estate Director


Please note my email has changed: 


 <https://brand.thekey.com/esg/madonna.borger@thekey.com> madonna.borger@thekey.com 

	
	


 <https://www.thekey.com/> TheKey.com 


 <https://homecareassistance.com/> 

 




 

-- 


Madonna Borger 


Real Estate Director


Please note my email has changed: 


 <https://brand.thekey.com/esg/madonna.borger@thekey.com> madonna.borger@thekey.com 

	
	


 <https://www.thekey.com/> TheKey.com 


 <https://homecareassistance.com/> 

 




 

-- 


Madonna Borger 


Real Estate Director


Please note my email has changed: 


 <https://brand.thekey.com/esg/madonna.borger@thekey.com> madonna.borger@thekey.com 

	
	


 <https://www.thekey.com/> TheKey.com 


 <https://homecareassistance.com/> 

 

<Michael Dennis 2024 Transactions.xlsx>