Re: Fwd: Urgent : Unable to download Vancouver Employee file - [#1131250]

----==_mimepart_685ab641d2253_2083fc103a37a1012772124 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Can you try clearing your history and let me know if that worked - here a= re the steps:=C2=A0 If you click on the 3 dots on the top right hand = corner of your screen the below window will pop-up>click=C2=A0on the arro= w=C2=A0next to history Click History=C2=A0 History tab>clic= k Clear browsing data=C2=A0 = = On Tue, 24 Jun at 10:27 AM , Irin Eva wrote: Yes, that is correct.=C2=A0 = = = On Tue, Jun 24, 2025 at 10:26=E2=80=AFAM Roxana Cruz wrote: = = = = = Hi Irin,=C2=A0 = = To confirm are you wanting to export the file into excel?=C2=A0 = = = = = = = On Tue, 24 Jun at 10:23 AM , Irin Eva wrote: = Hi Grace, = = Thank you for manually pulling the data. = = I've reviewed the spreadsheet, and it appears to be missing some key inf= ormation: employee ID, rate method, rate, and rate name. I've attached a = file that shows the complete data we need for processing. = = Thanks, = Irin = = = = On Tue, Jun 24, 2025 at 10:17=E2=80=AFAM Grace Campoll wrote: = = = = = Hi all,=C2=A0 = = I was able to pull the data from the page manually and paste it into a s= preadsheet. Would this do for processing or is there data missing? = = = = = Thanks,=C2=A0 = =E2=80=8B = = = Grace = TheKey Tech Support = = = = = = = = = = -- = For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -=C2=A0= canadapayroll@thekey.com = = Irin Nahar Eva, PCP, PLP (CPM) = Payroll Manager - Canada = 647-932-6409=C2=A0 = irin.eva@thekey.com = = = = = = = = = = = = = = -- = For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -=C2=A0= canadapayroll@thekey.com = = Irin Nahar Eva, PCP, PLP (CPM) = Payroll Manager - Canada = 647-932-6409=C2=A0 = irin.eva@thekey.com ----==_mimepart_685ab641d2253_2083fc103a37a1012772124 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Can you try clearing your history and let me know if tha= t worked - here are the steps:=C2=A0 If you click on the 3 dots on the to= p right hand corner of your screen the below window will pop-up&gt;click=C2= =A0on the arrow=C2=A0next to history <img src=3D"https://mail.google.com/mail/u/0?ui=3D2&amp;ik=3Dcec1f9795d&a= mp;attid=3D0.1&amp;permmsgid=3Dmsg-a:r-4495901987842900699&amp;th=3D1975f= b5e09163d5e&amp;view=3Dfimg&amp;fur=3Dip&amp;permmsgid=3Dmsg-a:r-44959019= 87842900699&amp;sz=3Ds0-l75-ft&amp;attbid=3DANGjdJ-Z3KLGVseSAKbiIjk__NCv-= sdnAY2NqkVBSpjeLay5c0aoN7C3iBpYZVOy_QfdRZK0G6Xwv8m8YcPX7CdC_vnNO16G6hNhPi= CFYZQLO8WWgHh4CpN4ZuMExSE&amp;disp=3Demb&amp;realattid=3Dii_