Re: Attn: HCLs - Important Update to Your New Hire Supplemental Incentive Opportunity

--0000000000008a6cd706413938fe Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Julia and Christopher, Thank you for getting back to me and clarifying the September results. Over the past quarter, I Led the organization of the Circle of Care networking and collaborations event in Montr=C3=A9al, which my manager and = I had discussed as part of our market development strategy. The initial conversation with the residence had taken place before I joined or just about my training period but the full planning and execution were entrusted by me. The event was a great success, it positioned us very strongly in the Westmount market, where many of our most qualified clients and referral partners are located. Given the diversity of attendees, I adapted all communications and invitations either in French or English to ensure full engagement and to reflect the professional expertise of each participant. We=E2=80=99ve already begun receiving emails from professionals who want to= work with us or schedule partnership meetings. In parallel, I still managed to cover my SAP account, which remains my main quarterly target. Many of the new accounts I developed through this event were not yet in Salesforce, which explains why some of this progress isn=E2=80=99t immediat= ely reflected in the system. Still these relationship are now actively moving forward, and I=E2=80=99m confident they=E2=80=99ll translate into measurabl= e results very soon. Considering the broader development impact and the momentum generated, I would be grateful if we could take this into account in the September commission review. Regards, Isabelle Isabelle Grondin *Directrice du d=C3=A9veloppement client / **Home Care Liaison* Cell : 438-699-9311 Bur : 514-907-5065 TheKey.ca [image: TheKey] Le mer. 15 oct. 2025 =C3=A0 16:11, Julia Jenkins a = =C3=A9crit : > Hi Isabelle, > > Apologies for the delay, as I have been out of office since Friday. Your > September activity target was adjusted to 88 due to your time off which > means you achieved your activity target in September. > > The other criteria for the new hire commission guarantee is achieving you= r > SOC target, which unfortunately did not happen in September. > > Please let us know if you have any further questions. > > On Fri, Oct 10, 2025 at 8:23=E2=80=AFAM Isabelle Grondin isabelle.grondin@thekey.com> wrote: > >> Hi Julia and Christopher, >> >> Thank you for your emails. I have a few questions, and I thought it migh= t >> be easier to connect with you both together. >> >> For the month of September, I was away for two weeks (approved at >> hiring), from September 8 to September 22. My target was supposed to be >> adjusted, but it seems that it wasn=E2=80=99t. >> Yes, my activity numbers look a little less glamorous than usual, not >> exactly my favorite thing to see on the Canadian report with Amanda and >> Celest =F0=9F=98=8F. >> >> This should also factor into the guaranteed $2,000. >> I=E2=80=