--000000000000adb55606414c18ba Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable i'm good with this. On Thu, Oct 16, 2025 at 2:19=E2=80=AFPM Melissa Reyes wrote: > Thank you for the detail, Timon. > > This makes sense to me based on the government coming in January. > > Chris, please advise. > > Melissa > > On Thu, Oct 16, 2025 at 11:29=E2=80=AFAM Timon Page wrote: > >> Hi Melissa >> >> I have another client that needs some tlc (see below). >> >> In Ontario, we have a government program called Family Managed Home Care >> (FMHC) and the rate for this is set every year by the government. >> Currently, the rate is $47.02 which is substantially higher than our ban= d >> of $39-$42/hr. Trevor (POA) understands the need to raise the live-in ra= te >> though and has asked us to bake the hourly increase into the live-in rat= e. >> I did the calculation, and a revised live-in rate of $411.24 would >> compensate for leaving the hourly rate as is. >> >> Here is the calculation: >> >> $48.90-$47.02=3D$1.88/hr x 42hrs=3D $78.96 >> $78.96/5 days live-in=3D$15.792/day >> $15.792+$395.45=3D$411.24 >> >> Currently, this client bills for $3875.96 weekly and has been a client >> since August 28, 2023. >> >> Fyi, the hourly rate set by the government is scheduled to be revised fo= r >> CPI in December and should translate to an hourly increase of approx. 2.= 4%. >> Thus, going into Jan 2025, this client will have an effective rate incre= ase >> of approx. 5.2%. >> >> Best regards, >> * Timon Page * >> General Manager, Ontario >> *Please note my email address has changed:* >> timon.page@thekey.com >> Mobile: (437) 223-0841 >> TheKey.com >> >> >> >> ---------- Forwarded message --------- >> From: Trevor Mangion >> Date: Wed, Oct 15, 2025 at 11:53=E2=80=AFAM >> Subject: Re: Annual Rate Adjustment >> To: Timon Page >> >> >> Hi Timon, I hope you=E2=80=99re well. >> >> I hope your voodoo magic will keep the family managed hourly rate at wha= t >> it is, and you can make the live in rate what it needs to be to make the >> difference up? >> >> Thanks, I appreciate it, I know it=E2=80=99s a pain. >> >> On Wed, Oct 15, 2025 at 8:39=E2=80=AFAM Billing >> wrote: >> >>> [image: Company logo] >>> >>> Dear Susan Ferguson, >>> >>> We are writing to express our sincere gratitude for entrusting us with >>> your homecare needs. It has been our privilege to serve you, and we dee= ply >>> appreciate the trust you have placed in our team. >>> >>> As we continue to strive for excellence in our services, we wanted to >>> take a moment to remind you of the terms in your service agreement, >>> specifically as to adjustments to our rates to ensure that we can maint= ain >>> the high standards of care that you deserve. Effective October 27, 2025= , >>> there will be an increase to your rate. >>> >>> - Your Hourly rate will be $48.90. >>> - Your Live In rate will be $395.45. >>> >>> Please feel free to reach out to (416) 488-8777 if you have any >>> questions